Automotive Service Advisor

Benefits: 401(k) Bonus based on performance Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Paid time off Training & development Tuition assistance Vision insurance Wellness resources Benefits/Perks Paid Holidays and Paid Time Off (1 week earned every 6 months). Careers Advancement Opportunities - we are always looking to promote from within! Reimbursement for any successfully completed ASE certifications Closed on Sundays & Major Holidays Competitive Compensation with bonus incentives Job Summary We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you. Responsibilities Make Customer Satisfaction number one Identify primary concerns and determine customer needs through open-ended questions Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment Qualifications Maintain a positive, energetic attitude throughout the day Willing to serve customers Ability to close a sale by educating customers on their vehicle needs and informing them of their options. Two years of experience in an auto repair facility is a plus Valid driver’s license with an acceptable driving record Nothing is more important to us than having a good attitude, good character, and a strong work-ethic. If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!