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Remote Customer Experience Leader

Kellermeyer Bergensons Services

Kellermeyer Bergensons Services (KBS) is seeking a Customer Experience Manager to lead CE Supervisors and staff, driving performance andCustomer service excellence across multiple accounts. You will partner with IT and upper management to improve processes, monitor metrics, and support staff development.

The role includes coordinating with other departments, managing escalations, and ensuring adherence to policies while supporting a remote-capable work environment within the United States.

#J-18808-Ljbffr
Vacancy posted 4 days ago
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