Support Analyst, IT
CLSA
Responsible for the day-to-day operation of the US trading systems and be the go-to person for Trader support. Responsible for Client onboarding via CLSA’s FIX infrastructure, FIX certification, day to day operations of the US Fix infrastructure. Analyze issues, debug logs, verify issue, draft requirement or solution, track resolution, verify and implement. Provide technical expertise to internal teams regarding in-house- Execution Management System (EMS) (single stock and programs) that allows traders to interact with local exchanges to execute orders. Prepare CLSA’s internal systems for the rollout of the new platforms and tools, while efficiently and effectively resolving complex system integration issues. Day to day activities Monitoring ITRS to make sure healthy prod environment and stability FIX onboarding (new client setup) Daily BAU tasks (investigating order rejects) Handling queries from Trading desk, Risk, Compliance and operations Running SQL queries to fetch trades or create reports Testing complex scenarios in test environment, identifying issues, logging issues and following up with developer on release and implementing the change. Requirements Bachelor’s degree or above in Computer Science discipline Minimum 3 years of relevant experience in Front Office Trading support and FIX support Candidates with less experience may be considered Extensive knowledge in OMS\EMS, FIX systems are a plus Demonstrated familiarity with basic trading workflow, basic networking understanding Ability to understand the needs of a trading desk including how to handle issues and new requirements Strong interpersonal, problem-solving, client serving, multi-tasking skills Result-driven, self-motivated, proactive mindset, a team player Excellent verbal and written communication skills Ability to script in SQL Ability to Script in any of the following (Batch, perl, shell, Poweshell, Python) Ability to work in Linux terminal Hours of Operation: 7:00 AM – 6:30 PM M-F Some weekend activity mainly on Saturdays depending on software release or datacenter activity. #J-18808-Ljbffr CLSA
$80k - $90k
Skadden, Arps, Slate, Meagher & Flom LLP seeks a Technology Support Analyst in New York City. The role involves providing technology support for software and hardware, troubleshooting and repairing devices, and responding to helpdesk inquiries. A high school diploma and...Suggested- ...HRIS Support Specialist / SAP / Remote / Must work EST hours Our client is a global water technology expert. They are looking to hire a... ...business needs. Serve as the liaison between the HR audience and IT support where needed You will receive the following benefits: Medical...SuggestedFull timeContract workTemporary workRemote workFlexible hours
$78k - $100k
...IT Analyst Position When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards... ...experienced IT Analyst to provide Tier 2 and Tier 3 technical support for the New York office while contributing to the End User...SuggestedWork at officeLocal areaRelocationMonday to Friday$53.02 - $57.02 per hour
...Genesis10 is currently seeking a FCC KYC Support Analyst for a Remote position with a Global Financial Institution located in Jersey City, NJ. This is a 5 month contract opportunity. Within the Compliance Operations Department, the specialist is responsible for performing...SuggestedHourly payPermanent employmentContract workWork at officeRemote work$70k - $80k
...2004, Core BTS, Inc. is an award-winning IT consulting firm and managed services provider... ...Core BTS Seeks an experienced End User Analyst to join our team who can provide... ...their knowledge. Provides technical support and guidance to resolve users Cisco IP phone...SuggestedWork at office$43.75 - $60.48 per hour
...City (opening Summer 2026), you'll have the support to work in the way that works best for... ...hear from you. The Team: Upstart's IT team helps Upstarters work productively,... ...and scalable. As the IT Support Analyst at Upstart, you will provide frontline support...Bi-weekly payHourly payTemporary workFor contractorsSummer workCurrently hiringWork at officeLocal areaRemote workWork from home- ...A healthcare solutions company is seeking a Production Support Analyst for AS400/RxClaim applications. The ideal candidate will have over 6 years of experience in AS400 and RxClaim, along with a strong background in the healthcare domain. This role requires proficiency...Remote work
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- ...FCC KYC Support Analyst Jersey City, NJ Summary: Responsible for assisting with Know Your Customer (KYC) and anti-money laundering (AML) processes to ensure compliance with Financial Crime Compliance (FCC) regulations and internal policies. Responsibilities...Work at office
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$65k - $80k
...About The Role The IT Support Analyst is responsible for providing Tier 1 and Tier 2 technical support to employees across the organization. This role serves as the first point of contact for IT-related requests and issues, ensuring timely resolution and a high-quality...Full timeWork at officeLocal areaRemote workFlexible hours$27 - $29 per hour
...Job Title: Help Desk Support Analyst Job Description The Help Desk Support Analyst provides primarily phone and remote support to... ...document management. You use Ivanti as the main ticketing and IT service management platform while delivering a high level of customer...Contract workTemporary workWork at officeRemote workMonday to FridayWeekday work- ...Responsibilities: • Confirm all Mortgage Desk’s trades with counterparties and brokers; TBAs, Pools, CMO, and US Treasuries • Support growing MBS sales desk consisting of heavy interaction with customer accounts and facilitating the allocation of money manager sub-...
$68k - $129k
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$60k - $82.5k
...Matters We’re looking for a highly capable, fast-thinking Technical Support Engineer to help manage the increasing volume of technical... ...logs, determine the root cause, work with engineering to resolve it, and guide the merchant through necessary actions to prevent future...Full timeContract workWork at office- ...clients. Role Description This is a full-time remote role for a Technical Analyst at Welland. The Technical Analyst will be responsible for conducting technical analysis, providing technical support, troubleshooting software issues, and communicating effectively with...Full timeRemote work
$70k - $80k
...a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our New York office. This position is a full-time on site position. The Position This role provides on...Full timeWork experience placementWork at officeLocal areaRemote work- ...day per week. New hires are eligible to apply 30 days after their effective date of hire. JOB TITLE: Program Support Analyst Level 2 AGENCY: Construction & Development DEPT/DIV: Delivery/ Stations REPORTS TO...Temporary workWork at officeRemote work1 day per week
- ...placing it at the global epicenter of high-tech innovation and commercialization. Job Description: Job Description for FOA Program Support Analyst- Senior JOB SUMMARY This position is responsible for providing financial assistance to senior finance staff in support of the...Flexible hours
- ...Responsibilities Internova is currently looking for a Technical Support Analyst to provide technical expertise and trouble-shooting, finding... ..., Exchange and Office 365 user management. Escalate IT issues when necessary. Develop user training manuals, help...Work at officeLocal areaRemote workMonday to FridayFlexible hoursNight shiftWeekend work
- ...An Am Law 50 law firm is seeking an IT Analyst to deliver frontline technology support and innovative solutions across the firm. This individual will play a critical role in ensuring seamless technology operations, supporting end users, and contributing to firmwide...Work experience placementWork at officeRemote work
- ...Trading Floor Support Analyst A Service Management Analyst will provide a range of services essential for the smooth operation of a client centric IT service model. The ideal candidate will have demonstrated the ability to provide outstanding customer service and support...Work at office
- ...Equip is hiring an IT Support Analyst II to provide technical support to staff while adhering to a flexible work-from-home policy. This role involves troubleshooting complex technical issues and monitoring support metrics to improve service delivery. The ideal candidate...Remote workWork from homeFlexible hours
$60k - $68k
...business - we invite you to grow your career with us. The GIT Support Analyst provides first and second-level support to all domestic Movado... ..., provide daily support and troubleshooting of all domestic IT technology issues including retail store POS system support....Temporary workWork at officeLocal areaWorldwideFlexible hours- ...Desktop Support Analyst This role will work 1-2 days per week at company locations throughout New York City and the balance of the time at the company headquarters in downtown Manhattan. The Desktop Support Analyst is responsible for providing on-site helpdesk and desktop...2 days per week1 day per week
- ...Job Title: Trade Support Analyst Location: New York, NY (Hybrid) Employment Type: Contract Duration: 12 months Hybrid - 3... ...and partnering with technology to realize the full potential of IT and e-solutions. Operations continuously seeks ways to improve...Contract workWork at office
$80k - $90k
...50-plus practices and 21 offices in the world's major financial centers. The Opportunity We are seeking a Technology Support Analyst to join our Firm. This individual will provide technology support to the local office for areas including software, hardware,...Work experience placementWork at officeLocal areaRemote workVisa sponsorshipWork visaMonday to FridayShift work- ...Job Title Responsibilities: • Provide support for all corporate and enclave firewalls, application delivery controllers, RADIUS, RSA... ...field with at least 3-5 years’ work experience in an enterprise IT environment. • The candidate must possess excellent project...Work experience placementLocal areaRotating shift
$72k - $83k
...are transforming how retailers manage inventory and make data‑driven decisions. Position Overview Simbe is seeking a Technical Support Analyst with strong technical depth to investigate and resolve customer issues across our robotic and software systems. This role is a...Remote workWorldwide
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