Business Travel Sales Manager

Job Requirements

Salary Range: $47,000 to 100,000 yearly + depending on experience

In addition to base salary, this role offers uncapped quarterly incentives that often average 100% of base earnings.

Join Turning Stone Enterprises as a Business Travel Sales Manager and help shape the future of one of the region's premier hospitality and entertainment destinations. In this dynamic sales role, you'll drive corporate travel revenue, build strong client relationships, and create innovative strategies that support the growth of our expanding hotel and conference portfolio-including The Crescent and The Grand Expo. Ideal candidates are motivated, strategic professionals who thrive in a fast-paced environment and are passionate about delivering exceptional results across luxury hospitality, entertainment, golf, spa, and event experiences.

What does a Business Travel Sales Manager do?

Level I:

• Identify and solicit new corporate transient accounts within assigned market segments
• Support annual RFP process including account entry, tracking, and follow-up
• Maintain and grow assigned portfolio of local and regional corporate accounts
• Drive room night production and ADR through negotiated rate agreements
• Partner with Revenue Optimization to understand pricing and inventory strategy
• Conduct client meetings, site visits, and presentations
• Utilize Delphi and CRM systems to manage account activity and reporting

Level II:

• Mastery of Level I skills
• Manage high-value regional and national corporate accounts
• Lead RFP strategy for assigned accounts including rate positioning and negotiations
• Identify new demand generators and expand market share within key industries
• Drive ancillary revenue through cross-selling resort offerings
• Collaborate with Group Sales on crossover opportunities
• Analyze production, pace, and performance trends to adjust strategy

Level III:

• Mastery of Level II skills
• Lead corporate transient segment strategy across the enterprise
• Own top-tier national accounts and complex multi-property negotiations
• Partner closely with Revenue Optimization on pricing, displacement, and mix strategy
• Present performance, forecasts, and strategic recommendations to senior leadership
• Mentor and guide junior sales managers or coordinators
• Drive innovation in business travel strategy, tools, and processes
• Adept in reporting, annual business planning, budgeting, and goal setting

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

Work Experience

To be successful as a Business Travel Sales Manager, you'll need:

• Bachelor's Degree Must in Business, Hospitality Management, Marketing, or related field highly preferred.
• Excellent interpersonal, verbal, written communication and presentation skills are required.
• Successful candidates also have a strong understanding of dynamic pricing, hotel revenue yield management.
• Organization is a key attribute along with the ability to meet deadlines and handle difficult negotiation situations.
• Must be available to work a flexible schedule; including weekends and holidays and travel for trade shows, conventions and other client networking meetings.
• Knowledge and experience using various office software programs: Microsoft Office, Delphi.
• Direct Sales experience preferred.
• Ability to stand/walk for long periods of time and lift up to 21 - 30 pounds.

What we value:

• Positivity - Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities - We offer a successful journey, including hands-on training and support to advance your career.
• Empowerment - We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits

Why choose Turning Stone Enterprises?

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!