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Assistant General Manager

Drury Hotels

Milwaukee, WI

Join the leadership team at Drury Plaza Hotel Milwaukee Downtown, located in the iconic First Financial Centre. Originally constructed in 1907 as the Milwaukee Road Depot and Train Shed, this beautifully restored historic property is a true Milwaukee landmark, blending more than a century of history and architecture with Drury's award-winning hospitality. As Assistant General Manager, you'll play a key role in leading a high-performing team, delivering exceptional guest experiences, and helping preserve the legacy of one of downtown Milwaukee's most recognizable destinations. WHAT YOU WILL DO Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Operations Leadership team, you will: Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service Train, develop, and coach team members to achieve success in their roles Deliver on key business metrics of quality, service, profitability, and team Role model quality assurance best practices each day with the team and consistently meet or exceed all measures WHAT WE EXPECT OF YOU Passion to serve others and exceed our guests’ expectations Bachelor’s degree in hospitality, business, or related field preferred Minimum of one-year supervisory experience with demonstrated leadership success. Hotel experience preferred #J-18808-Ljbffr

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Vacancy posted 2 days ago
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