Site Reliability Software Engineer (Hybrid) New ** Corporate **
Cranial Technologies, Inc.
Site Reliability Software Engineer (Hybrid) We are seeking a Site Reliability Engineer to join our growing team. The ideal candidate has a strong technical background in software development and systems operations, with experience supporting business-critical applications in a healthcare or regulated environment. This role helps ensure that systems used by clinical, operational, and administrative teams remain stable, secure, and available through automation, observability, and reliable integrations. Responsibilities Design, build, and maintain reliable, secure, and scalable healthcare technology systems. Develop automation tools to reduce manual support work and improve operational efficiency. Support production applications, internal portals, APIs, integrations, and clinical system workflows. Improve monitoring, alerting, logging, and reporting across applications and infrastructure. Troubleshoot incidents involving applications, servers, databases, APIs, network connectivity, and system integrations. Participate in incident response, root cause analysis, and post-incident remediation. Build and maintain CI/CD pipelines for safer and more consistent deployments. Partner with IT, software development, security, compliance, and clinical operations teams. Support healthcare integrations involving EHR/EMR platforms, APIs, data feeds, file transfers, or interface engines. Help define service-level objectives, uptime expectations, escalation procedures, and operational runbooks. Ensure systems are designed and maintained with healthcare security, privacy, and compliance requirements in mind. Document architecture, workflows, troubleshooting steps, deployment processes, and support procedures. Required Qualifications Experience as a Software Engineer, Site Reliability Engineer, DevOps Engineer, Systems Engineer, or similar role. Experience supporting production applications or infrastructure in a business-critical environment. Understanding of hosting, APIs, databases, networking, DNS, SSL/TLS, firewalls, and system performance. Experience with Linux and/or Windows server environments. Experience with monitoring, logging, alerting, and incident troubleshooting. Experience using Git and CI/CD workflows. Ability to analyze complex technical issues across application, server, database, and network layers. Strong documentation skills and ability to create clear runbooks and support procedures. Strong communication skills with both technical and non-technical teams. Preferred Qualifications Experience in a healthcare, clinical, or regulated environment. Familiarity with healthcare compliance concepts such as HIPAA, patient privacy, access control, audit logging, and secure data handling. Experience supporting EHR, EMR, practice management, scheduling, billing, or clinical workflow systems. Familiarity with healthcare data exchange or integration concepts such as HL7, FHIR, APIs, SFTP, EDI, or interface engines. Experience with cloud platforms such as Azure, AWS, or Google Cloud. Experience with Docker, Kubernetes, or containerized deployments. Experience with infrastructure as code tools such as Terraform, Ansible, or similar. Experience with SQL Server, PostgreSQL, or other relational databases. Experience with monitoring tools such as Azure Monitor, Application Insights, Grafana, Prometheus, Datadog, or similar. Experience supporting change control, incident management, and audit-ready documentation. Technical Skills Preferred experience with: REST APIs and backend service automation GitHub Actions, Azure DevOps, Jenkins, or similar CI/CD tools Azure App Services, Azure Functions, virtual machines, storage, networking, and monitoring Docker and Linux-based application hosting SQL Server, PostgreSQL, or SQLite IIS, Nginx, Flask, FastAPI, Django, Node.js, or similar web stacks Secure file transfer, API integrations, and healthcare system interfaces Monitoring, alerting, logging, and incident response platforms Benefits Medical, Vision, and Dental Insurance 401k Retirement Plan Life Insurance Short/Long Term Disability Insurance #J-18808-Ljbffr Cranial Technologies, Inc.
$115k - $145k
Site Reliability Software Engineer (Hybrid) Corporate Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 500,000 babies successfully treated, we are the plagiocephaly...SoftwareContract workTemporary workFor contractorsFor subcontractorInternshipWork at officeWork visa2 days per week- Cranial Technologies is hiring a Site Reliability Software Engineer for a hybrid role based at our Tempe, AZ headquarters. The ideal candidate will strengthen our healthcare technology platforms, build automation, and improve observability to keep clinical and business...Software
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