Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in January 2021 and has grown into a close-knit team of six who value culture, collaboration, and consistent performance. Before becoming an agent, I worked as a Civil Engineer and made a full career transition into agency ownership. That background instilled strong discipline, problem-solving skills, and a systems-driven mindset that I bring into our office every day.

I’m a graduate of The Citadel with a degree in Civil Engineering. I’m married with two boys and consider myself a true family man. When I’m not in the office, you’ll likely find me hunting or fishing. Family and community are central to who I am and how I lead.

I stay deeply involved in multiple community programs and initiatives. Giving back and staying connected locally is an important part of our identity as an agency.

We provide snacks and coffee in the office, host team-building events and exercises, and offer promotions and incentives tied to goal achievement. Our benefits package includes a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance.

Our culture is everything to us. We’re a positive, collaborative team that believes attitude matters most. We’re looking for someone who is upbeat, team-oriented, and driven—someone who values being part of a strong culture and wants to grow with a supportive group. If you bring energy and a great attitude, this could be a great place to build your career.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Curtis Ward - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.