Retail Sales Associate

Job Description

Job Description

Company Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook. Vuori has an awesome company culture that is driven by motivated upbeat individuals who foster a love for the outdoors, diverse culture, athleticism, and love the buzz of retail.

What you'll get to do:

Create an unforgettable customer experience

• Forge lasting relationships with customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic and engaging manner.
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.

Be the business 

• Achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Assist in the completion of projects while keeping the focus on customer experience.
• Communicating inventory needs to support the business goal.

Operations

• Ensure the backroom is tidy and easy to navigate.
• Ensure destock and restock is handled on a daily basis.
• Ensure the back of house is kept organized.
• Organize supplies and communicate when needing restocked.
• Support in weekly planning and re-organization of BOH to support inbound shipment receiving.
• Ensure all shipments are being received and processed in a timely manner, and follow up with Inventory Lead and management team if needed.
• Support daily manual restocks to ensure the floor is fully stocked.
• Support weekly cycle counts.
• Identify and communicate product concerns in a timely manner.

Who you are:

• Must be available to work nights, weekends and holidays.
• Must adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Willingness Requirements:

• Willingness to lift and move products and equipment and boxes weighing up to 30 lbs
• Willingness to stay active and move throughout the store during each shift
• Willingness to reach, bend, and use a step stool or ladder when needed
• Willingness to work in an environment with bright lights and music
• Willingness to work as part of a team in a fast-paced retail environment

Our investment in you:

At Vuori, we’re proud to offer the following to our employees:

• Savings and Retirement Plan
• Generous Vuori Discount & Industry Perks
• Wellness & Fitness benefits

The hourly range for this role is $18.81/hr - $21.81/hr , plus team pooled commission.

Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.