Data Center Manager

Description


This role oversees the operations and development of a team of Critical Environment engineers onsite, ensuring they provide both Preventative Maintenance (PM) and Repair Services to the Client & their customers onsite (within agreed Service Level Agreement.) Also, assists the client, providing support for Data Center operations. Provide on-site support for the provision and maintenance of Critical Environment services.
What You'll Do:

• Manage unforeseen circumstances that occur and provide relevant feedback to Client / Company management where necessary.
• Mentor & motivate the Critical Environment team, providing them with regular feedback to ensure they continually improve. Identify areas for training where necessary.
• Overall responsibility for Configuration Management (CM)MS Work Orders, Preventative Maintenance (PM), Configuration Management (CM), or Repairs within the agreed SLA timeframe, or escalate if issues cannot be resolved promptly.
• Overall responsibility to ensure the completion of:
  
  • Facility infrastructure equipment installations within the agreed SLA timeframe and to applicable internal, manufacture and industry standards.
  • Information Technology equipment power installations, relocation and decommission requests within the agreed SLA timeframes and to applicable internal, manufacture and industry standards.
  • Daily routine checks and cleanup of the data halls and record their findings.
  • Mechanical and Electrical troubleshooting support (chiller, Computer Room Air Conditioning (CRAC), Computer Room Air Handler (CRAH), Uninterruptible Power Supply (UPS), Power Distribution Unit (PDU), Static Transfer Switches (STS), etc.)
• Ensure all deployments are installed to applicable internal, manufacture and industry standards.
• Ensure that all records are updated following any changes made and that documentation is also kept up to date for all applicable processes.
• Ensure that Method Statements and Risk Assessments are prepared and used for all tasks, providing safe working practices at all times.
• Overall responsibility to manage relationship with Client, working with other Company stakeholders to ensure all MSA requirements are met.
• Provides formal supervision to individual employees within single functional or operational area.
• Recommends staff recruitment, selection, promotion, advancement, corrective action and termination.
• Plans and monitors appropriate staffing levels and utilization of labor, including overtime.
• Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies.

Must-Have Skills, Experience, and Education:

• Bachelors Degree preferred. 6-8 years of experience in mechanical or electrical engineering, preferred.
• Experience of leading and motivating a Critical Environment Team. Accredited training in the installation of DC Facilities Infrastructure and Building Management System (BMS), preferred.
• Experience of leading and motivating a Critical Environment Team. A proven knowledge of Critical Facility or DC equipment and their components including UPS, PDU, STS, EG, CRAC, CRAH, etc. A strong understanding of the Data Center environment, and the working restrictions applicable to such environments.

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