Clinical Intake Coordinator

Job Title

To facilitate the initial stages of patient engagement by collecting their history, verifying benefits, and matching individuals with appropriate clinicians or services to ensure timely, compliant, and compassionate care delivery.

Job Responsibilities

• Answer incoming intake phone calls
• Respond and call boom forms in a timely manner
• Review the waitlist and make sure all clients are up to date with availability and if they want to remain on the waitlist
• To ensure this is the correct level of care for treatment
• Accurately input demographic details, clinical history, and screening notes into the Electronic Health Record (EHR) system in full compliance with HIPAA regulations
• Collect insurance information, run real-time eligibility checks, verify in-network benefits

Requirements

Required Qualifications

Master Level Position in either Counseling or Social Work

Essential Skills + Competencies

Empathy and compassionate, customer service based

Exceptional verbal and written communication skills for cross-departmental collaboration

Strong critical and analytical thinking skills to appropriately risk stratify client needs during intake calls

Part Time Position 20 to 25 hours per week

Monday through Friday

In person position- Princeton or Freehold location

Hours may be counted towards certain licensures!

Hourly Range: $22-$30