IT Specialist I

IT SPECIALIST

About Voltava: At Voltava, people power everything we do. We are a premier global manufacturing and assembly partner formed through the combination of Detroit Manufacturing Systems, Android Industries, and Avancez with approximately 5,400 Team Members across 21 facilities worldwide. Our vibrant, collaborative, and people-focused culture is the foundation for everything we deliver, from complex module assembly and sequencing to contract manufacturing, supply chain, automation, and tooling and equipment design for OEM customers across the automotive, industrial, e-mobility, heavy truck, defense, and technology sectors. Kinetyc, our scalable contract manufacturing arm based in Wixom, Michigan, expands our capabilities and capacity to support customers across a range of industries. Together, we are Building A Better Everything. About the Role: The IT Specialist provides hands-on technology support for Voltava's manufacturing facility, ensuring Team Members have the systems, hardware, applications, and connectivity they need to work effectively. This role supports both business and production-related technology, troubleshoots technical issues, maintains network infrastructure, and helps protect the Company's systems and information. You'll work closely with Team Members and IT partners to resolve issues, implement technology improvements, support system upgrades, and introduce new solutions that improve reliability and productivity. What You Will Do: Provide hands-on technical support for plant systems, production applications, hardware, software, scanning, and printing. Serve as the primary point of contact for day-to-day hardware and software support. Maintain and troubleshoot LAN/WAN, wireless, and other network infrastructure. Monitor systems proactively, identify issues, and coordinate escalation and resolution. Support hardware, operating system, software, and system upgrades while maintaining security and system integrity. Set up, configure, and deploy computers, devices, applications, and related technology. Support Microsoft 365 and other business applications. Create and maintain technical procedures, workflows, and documentation. Train Team Members on hardware, software, and technology applications. Partner with IT and plant teams to implement technology improvements and support change initiatives. Provide responsive, customer-focused support while managing multiple priorities. What You Need to Be Successful: 3+ years of experience in IT support, systems administration, or a related technical field. Bachelor's degree or equivalent combination of education, technical training, certifications, and experience. Strong troubleshooting and problem-solving skills with a customer-focused approach. Working knowledge of Windows, Microsoft 365, networking, and client/server environments. Experience supporting hardware, software, applications, and end users in a manufacturing or business environment. Strong organizational skills with the ability to prioritize multiple requests and projects. Effective communication and collaboration skills. Ability to learn and adapt quickly to new technologies. Bonus Points If You Have: Helpdesk experience Experience supporting manufacturing or production applications. Experience with Microsoft SQL Server, Windows Server, VMware/vCenter, or Microsoft Project. Experience with handheld barcode scanners and industrial printing systems. Experience supporting wireless networks and plant-floor technology. Experience with Visual Basic, VB.NET, or macro development. Experience with Microsoft Teams and other Microsoft technologies. Experience with Raspberry Pi or similar embedded technologies. IT, networking, or other relevant technical certifications. Education: Bachelor's degree or equivalent specialized training or certification. Technical certifications, college or equivalent work experience in hardware, programming, application support and operations are desired. Travel: Minimal What We Offer: We believe our team members are our greatest investment, which is why we offer a competitive total rewards package designed to support you at every stage of your career and life. Our benefits may include comprehensive health, dental, and vision coverage, retirement savings programs with employer contributions, tuition reimbursement, paid time off and holidays, employee assistance resources, and additional wellness programs and benefits designed to support your health, financial well-being, professional growth, and overall quality of life. Our Core Values: Voltava is committed to creating an environment where every Team Member feels welcomed, respected, valued, and empowered to make an impact. Respect :We create belonging by bringing out the best in each other. Integrity :We earn trust through every interaction. Courage : We show up fully even when it would be easier not to. Impact : We strengthen the people and places around us. Together, we are Building A Better Everything. Voltava is proud to be an Equal Opportunity Employer. We are committed to attracting, developing, and retaining talented individuals from diverse backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. At Voltava, employment decisions are based on qualifications, skills, experience, and business needs. We believe that a diverse and inclusive workforce strengthens our ability to innovate, serve our customers, and achieve our goals. Accessibility and Accommodations Voltava is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and during employment. If you require assistance or an accommodation to participate in the application process, please contact View email address on click.appcast.io . Requests for accommodation will be reviewed and considered in accordance with applicable laws and regulations. Avancez Assembly