Operations Support Specialist - (Administrative) - Waste Pro - Pompano - FL

Operations Support Specialist (Administrative)

Waste Pro is looking for an Operations Support Specialist to join our Pompano Beach Division. In this role, you will provide administrative and operational support to our management team while helping coordinate the day-to-day activities that keep one of the nation's fastest-growing waste and recycling companies operating efficiently.

If you are detail-oriented, thrive in a fast-paced environment, and enjoy working with both office staff and field employees, we'd love to hear from you.

What You'll Do

• Create, distribute, and close customer service tickets.
• Maintain and distribute operational reports and department information.
• Assist managers with administrative and operational tasks.
• Communicate with supervisors and dispatch regarding daily operations.
• Prepare and maintain reports related to operations, attendance, safety, and contract labor.
• Use company software to manage timekeeping, operational data, and reporting.
• Assist with operational projects and process improvements.
• Communicate with customers regarding service-related issues.
• Coordinate employee scheduling and work assignments.
• Perform additional administrative and operational duties as assigned.

What We're Looking For

• High school diploma or equivalent.
• Three (3) or more years of administrative, operations support, dispatch, logistics, or office management experience.
• Strong computer, data entry, and organizational skills.
• Excellent communication, multitasking, and problem-solving abilities.
• Proficiency with Microsoft Office and other business software applications.
• Customer service experience is preferred.
• A positive attitude and the ability to work effectively in a fast-paced team environment.

Qualifications

Education:

High school diploma or equivalent.

Experience:

• Minimum of three (3) years of relevant administrative or operational support experience.

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Frequent use of finger dexterity for keyboarding and computer operation throughout most of the workday.

Occasionally required to lift or handle objects weighing up to 20 pounds.

Rare exposure to occupational hazards such as cuts, burns, or chemicals.

Rare exposure to outdoor elements, including weather, dirt, odors, and noise.

Why Join Waste Pro?

At Waste Pro, we believe in promoting from within and investing in our employees. Many of our leaders began their careers in administrative and operations support roles.

We offer:

• Outstanding career advancement opportunities
• Internal promotion opportunities throughout Florida and across the entire company
• Blue Cross Blue Shield Medical Insurance with a pathway to FREE healthcare
• Dental, Vision, and Supplemental Insurance
• FREE Company-Paid Group Life Insurance
• 401(k) with a generous company match
• Paid Vacation
• Paid Holidays
• Paid Sick Time
• Employee Assistance Program (EAP)
• Company-sponsored training and professional development
• A stable, growing company with long-term career opportunities

Work Environment

This position is primarily office-based with occasional exposure to outdoor operational areas. This requires frequent computer use, regular communication with employees and customers, and close collaboration with operations management.

Start Your Career with Waste Pro

If you're looking for more than just a joband want a career with opportunities to grow into supervisory, management, or leadership rolesWaste Pro is the place for you.

Apply today and become part of a company that values teamwork, promotes from within, and invests in your future!