Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my State Farm agency in 2011, and since then, I’ve built a strong, motivated team of seven. Before opening my agency, I worked in big-box retail management and served in the military, following in the footsteps of three generations of soldiers in my family. That experience taught me the value of leadership, discipline, and integrity—principles that continue to guide my business every day.

I was born and raised in Dayton and am passionate about giving back to the community that shaped me. I serve on the Dayton Public Schools Foundation Board and actively participate in Habitat for Humanity and Shoes for the Shoeless. My family and I are also very involved in our local church.

My agency is proud to be the #1 office in Ohio for sales, but what truly defines us is our culture. We’re a high-performing team that stays grounded and connected—a family-style environment where everyone supports each other’s success. The office itself is beautiful, casual, and welcoming, with a relaxed dress code and positive energy.

I offer paid benefits and vacation that increases with tenure, as well as health insurance and a focus on work-life balance. I’m always looking for positive, happy, and growth-oriented team members who want to be part of something exceptional—people who work hard, enjoy what they do, and take pride in being part of a winning team.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Clinton Coble - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.