Front Desk Clerk

Night Desk Clerk, Residence Life Fall 2026

Job Title - Night Desk Clerk, Residence Life Fall 2026

Work Location - Lexington, KY

Salary Range - $12.00 / hour

Type of Position - Student

Position Time Status - Part-Time

Required Education - Must be a current full-time UK student.

Required Related Experience - Must be an undergraduate or graduate student at UK. Graduate students cannot have any other funding sources from the university to work in this position. This position is not open to BCTC students.

Required License/Registration/Certification - None

Physical Requirements - This position requires the ability to sit for extended periods of time.

Shift - Available in All Residence Halls: Daily 12:00 a.m. 4:00 a.m. 4:00 a.m. 8:00 a.m. Tuesday 7:00 p.m. 9:00 p.m. Additional Shifts Available at Wildcat Coal Lodge Only: Daily 4:00 p.m. 8:00 p.m. 8:00 p.m. 12:00 a.m. Saturday & Sunday 8:00 a.m. 12:00 p.m. 12:00 p.m. 4:00 p.m. Shift availability may vary based on building needs and staffing levels.

Job Summary - This position begins August 13, 2026. Desk Clerks serve an important role in supporting the safety, security, and daily operations of residence halls within the Office of Residence Life at the University of Kentucky. Students in this position provide overnight front desk coverage in residential communities and serve as a visible presence within the building during late-night hours. Typical shifts occur overnight, including 12:00 AM 4:00 AM and 4:00 AM 8:00 AM. Employees should be prepared to work a minimum of 12 overnight hours per week. Desk Clerks are responsible for monitoring access to the residence hall, responding appropriately to safety and security concerns, assisting residents and guests, and helping maintain a welcoming and secure community environment. This position requires professionalism, strong communication skills, sound judgment, and the ability to remain attentive during overnight shifts.

Essential Responsibilities Monitor residence hall access and support building safety and security procedures Enforce university and residence hall policies in a professional and consistent manner Provide customer service and assistance to residents, guests, and visitors Respond appropriately to concerns, incidents, and emergency situations within established protocols Maintain an active and attentive presence at the residence hall front desk during assigned shifts Support a respectful and community-oriented residential environment Attend required staff meetings, trainings, and departmental communications

Skills / Knowledge / Abilities - This position requires the ability to communicate departmental and university policies clearly and professionally to residents and visitors. Desk Clerks must be comfortable addressing policy concerns, documenting incidents accurately, and communicating important information to professional and student staff members. Successful candidates typically demonstrate the following qualities and skills: Strong decision-making and critical thinking abilities Sound judgment and the ability to respond appropriately in a variety of situations Professionalism and confidence when addressing policy and safety concerns Strong interpersonal and customer service skills Appreciation for and ability to work effectively with a diverse student population Dependability, accountability, and attention to detail Effective time management and organizational skills Ability to remain attentive and engaged during overnight shifts Positive attitude and willingness to contribute to a team environment Desire to support residents and contribute to a safe residential community

Does this position have supervisory responsibilities? - No

Preferred Education/Experience - (1) Be a full-time undergraduate or graduate student, in good academic standing at UK (2) Have previous experience with on campus living (4) Students should be prepared to work at least 12 night-time hours per week (5) Be in good conduct standing with the university (6) Returning students must have at least a 2.0 Cumulative GPA

Our University Community - We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.