Area Sales Manager

Area Sales Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Pyramid Global Hospitality ("Pyramid") is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. In addition to competitive salary and bonus packages we also offer a comprehensive benefits program.

What you will have an opportunity to do:

The Area Sales Manager is responsible for meeting and exceeding sales goals primarily in the group market across all market segments. This position will focus on a sales plan and strategy, client development, managing key relationships, identifying new target markets and sales product with the goal of meeting and exceeding revenue goals. Additionally, this position will be responsible for identifying key market trends, and industry best practices.

Essential Functions:

• Work with Area Director of Sales to determine annual sales call and revenue goals, develop and implement strategic sales plans to support goals
• Solicit and secure new business in assigned market segments to drive hotel group revenue
• Make outside sales, prospecting and phone sales calls to venues and organizations and be established in all potential Group market segments
• Develop the existing customer base as well as acquiring new accounts to expand our account base for all three hotels.
• Assists with the development, implementation, and management of group promotions in conjunction with overall sales and marketing plan
• Develop expertise in assigned group markets. For example, develop expertise in the corporate, Citywide convention blocks, wedding/SMERF as well as other group markets and be established as a leader in the community
• Collaborate with property sales team and Pyramid Global Sales Team to develop and maintain knowledge of market trends, competition, and customers
• Participate in sales presentations, property tours, customer and business review meetings
• Attend and participate in trade shows, conventions, and promotional events within the hotel, industry, and customer organizations
• Understand the competitive landscape and how to maintain leadership position given market and economic changes and adjust sales plan and strategies accordingly
• Conduct regular client visits, participate in industry events
• Develop and maintain best practices, policies, and service initiatives to achieve optimal sales service and client retention
• Supervise and develop proposals and contracts to meet client needs as well as financial goals
• Conduct site inspections for clients as necessary to secure business
• Attend pre-con and post-con meetings as needed
• Maintain daily communication and/or weekly reporting with management regarding potential new business, lost business, sales activities, customer, and operational issues
• Maintain accurate and timely account activities and relevant contact information in the properties sales/catering system per established standards
• Perform other duties, projects, and reports assigned by the area director of sales

Qualifications/Requirements:

• Ability to manage sensitive, confidential information discreetly and professionally
• Excellent problem-solving and customer service skills, including the ability to work with minimal direct supervision
• Excellent verbal and written communication skills
• Demonstrated ability to track activities and follow through on all required processes
• Strong computer/technology skills; proficiency with MS Office Suite
• Strong detail orientation, and proven ability to set priorities and meet deadlines
• Understand how to maintain a leadership position considering market and economic changes and demonstrate ability to adjust sales plan and strategies accordingly
• Ability to effectively collaborate with internal and external customers
• Knowledge of advanced sales techniques & yield management required
• Position requires some travel; locally and out of state. Must have valid driver's license

Experience/Education:

• Four-year degree and previous hotel experience preferred, or equivalent combination of education and experience
• Experience in a 4-to-5-star hotel to include knowledge of the quality and service expectations within the luxury market
• Requires a minimum of two years' hotel sales experience in the group corporate market segment as well as strength in the local market
• Delphi or other sales & catering software experience preferred

Compensation: $70,000 - $75,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pyramid Global Hospitality