E-commerce Associate

E-commerce Associate Summary Contribute to the day-to-day operations of Hope Thrift’s e-commerce business, including order processing, online research, and donation acceptance. Maintain a safe, clutter‑free work environment and demonstrate strong problem‑solving skills. Essential Functions Assist with processing all incoming and outgoing products to meet operational needs. Enlist items on various online platforms. Assist with shipping and receiving. Follow safety and regulatory compliance, and adhere to the agency’s mission and values. Maintain a neat location and ensure security of all materials. Perform other duties as assigned to assure operational efficiency. Qualifications Required High‑school diploma or GED, one year of related work experience, or an approved combination of training, work experience, and education. Basic computer skills. Required Knowledge and Skills Basic familiarity with MS Office Suite. Ability to communicate professionally in both written and oral forms; ability to observe, evaluate, document, and communicate verbally and in writing. Strong problem‑solving skills and sound decision‑making abilities with proper use of common sense. Positive, constructive communication with clients, Hope staff, community and business members. Ability to work independently, manage time, prioritize, complete assignments, and follow up. Ability to facilitate systems and checks to assure delivery of quality service and product to internal and external customers. Willingness to work with people with disabilities; must be patient and understanding. Environmental Conditions Constant movement around the service area and travel into the community. Time spent sitting at a computer, intense concentration, telephone, paperwork, meetings, and travel to various work sites. Exposure to outdoor weather and environmental conditions. Production environments may involve fast‑paced activity, loud noise, dust, and airborne particles. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Employment Opportunity Statement Hope Services is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, national origin, sex, age, disability, HIV status, sexual orientation, gender identity, marital status, military service, family or parental status, or any other protected characteristic. Visit to find out more about us and the people we serve. #J-18808-Ljbffr