Registered Nurse- Primary Care Triage- Allouez

Registered Nurse

This position will work 36 hours per week. Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health—they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.

Job Summary

The Registered Nurse at Prevea plays a crucial role as an integral member of our clinic team, delivering patient-centered care. Responsible for triaging incoming calls from patients and families, assessing their needs, giving appropriate advice, and facilitating appointments with physicians and advanced provider clinicians. The Registered Nurse position will also provide hands-on direct patient care as needed. The Registered Nurse is accountable for the delivery of exceptional and safe care within the scope of practice as defined by the Wisconsin Board of Nursing and Prevea's policy. Through collaborative practice with members of the Prevea team, they are responsible for patient outcomes that meet the high quality of care provided by Prevea.

What You Will Do

Manages patient/family health concerns through telephone triage and consultation. Actively seeks information to understand patient circumstances, problems, expectations, and needs.

Facilitates caller's access to appropriate level of care by assessing needs and offering clinical options using medical judgement within scope of licensure. May also refer to health care providers, services, and community resources.

Collaborate with other healthcare providers to develop and implement patient care plans to ensure the best possible care and outcomes of patients.

Conducts telephone calls back to patients requiring follow-up care or provide test results. Also provides health counseling and education to patients and their families about their healthcare and any follow-up instructions.

Provides direct patient care which includes, but it is not limited to the rooming of patients, obtaining medical information, performing comprehensive initial patient assessment, and maintaining patient charts/records. Assists the Physician or Advanced Practice Provider with procedures, notes their instructions/orders and makes necessary arrangements to ensure they are carried out.

Direct patient care may also include medication administration, and communicating information with patients, Physician, Advanced Practice Providers and staff to ensure quality and continuity of care.

Education Qualifications

Graduation from an accredited and approved Nursing program Required

Bachelor's Degree in Nursing Preferred

Skills and Abilities

Skilled in establishing and maintaining effective working relationships with patients, medical staff, and the public

Excellent interpersonal skills and behaviors

Knowledge of common safety hazards and precautions to establish a safe work environment

Competent in patient education/teaching

Ability to assist providers with exams, tests & treatments

Strong patient assessment skills in person and on the phone in a high-volume, fast-paced environment

Ability to administer immunizations and medications

Licenses and Certifications

Current and valid Registered Nurse license with the state of WI Upon Hire Required

CPR/BLS Certification-Basic Life Support for Healthcare Providers certification from an approved program. Upon Hire Required

Physical Demands

Sit - Constantly

Stand - Rarely

Walk - Rarely

Drive - Rarely

Climb (Stairs/Ladders) - Rarely

Bend (Neck) - Occasionally

Bend (Waist) - Rarely

Squat - Rarely

Twist/Turn (Neck) - Frequently

Twist/Turn(Waist) - Occasionally

Lift/Carry 0-10 lbs. - Rarely

Lift/Carry 11-25 lbs. - Rarely

Lift/Carry 26-35 lbs. - Rarely

Lift/Carry 36-50 lbs. - Rarely

Push/Pull up to 10 lbs. - Occasionally

Push/Pull 11-25 lbs. - Occasionally

Push/Pull 26-35 lbs. - Occasionally

Push/Pull 36-50 lbs. - Occasionally

Push/Pull 51-75 lbs. - Occasionally

Push/Pull 76-100 lbs. - Rarely

Reach (Above shoulder level) - Occasionally

Reach (Below shoulder level) - Occasionally

Simple Grasping (Hands/Arms) - Constantly

Fine Manipulation (Hands/Arms) - Constantly

Gross Manipulation (Hands/Arms) - Frequently

Working Conditions

Noise - Occasionally

Travel Requirements

5%

Hearing Requirements

Hears Whispers < 3 feet - Constantly

Hears Whispers 3-8 feet - Constantly

Vision Requirements

Color Discrimination - Constantly

Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly

Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit