Massage Therapist (On-Call) - Regent Santa Monica Beach

About Us:

Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks.

Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.

Job Summary:

The on-call Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies. Must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards. Must have the ability to perform services using proper draping techniques, while maintaining the highest level of professionalism at all times. Scheduling, dependability, and flexibility are a must.

A little bit about your day:

Reporting to the Director of Spa, every day is different, but you will mostly:

• Promote Regent's service philosophy and style through our people attributes.

• Understand and adhere to Regent Spa policies and procedures.

• Provide knowledgeable spa services with respect and professionalism.

• Maintain tidy work areas and offer spa facility tours.

• Cooperate with guests and colleagues, anticipating needs and upholding service standards.

• Report guest issues to the Spa Manager on Duty.

• Conduct daily client outreach and meet retail goals.

• Maintain 20% customer retention.

• Ensure safety, sanitation, and disinfection standards.

• Clean and sanitize products, rooms, and equipment as per regulations.

• Follow state licensing regulations and PPE guidelines.

• Make decisions in line with general policies and procedures.

What We need from you:

• Minimum 1-3 years of Massage Therapist experience, within a luxury hotel/resort preferred.

• Must have current CA Massage Therapy License.

• High School diploma or equivalent required.

• Ability to stand for extended periods.

• Ability to stand, stoop, and bend repetitively.

• Carrying, pushing, pulling, or lifting up to 50 pounds.

• Proficient in Massage Theory, Anatomy, and Physiology.

• Polished, professional, with strong written and verbal English skills.

• Organized, timely, and detail-oriented.

• Basic computer software skills.

• Flexible schedule including days, nights, holidays, weekends, and on-call availability.

What you can expect from us:

The hourly pay range for this role is $19.57/hr plus commission and gratuity with booked treatments . This rate is only applicable for jobs to be performed at Regent Santa Monica Beach .

IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.

Guests have made grand entrances through the doors of Regent® Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information :

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

• If you require reasonable accommodation during the application process, please click here .

• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.