Medical Receptionist (Job Code: CAPC)

Front Office Worker

We are seeking a highly skilled and self-motivated front office worker to join our team. In this position, you will play a key role by performing various administrative and clerical tasks. You should be comfortable undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, and more. Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures.

Responsibilities:

• Patient Check In – Check Out.
• Greet patients and set a positive office atmosphere.
• Provide patients with any necessary paperwork or other information.
• Obtain patients' information and record it in the database.
• Organize and maintain files and records; update when necessary.
• Ensure completeness and accuracy of patients' insurance information.
• Pull patients' records for doctors' review.
• Charting.
• Medical Note Documentation.
• Manage filing and record-keeping activities.
• Answer the phone, take messages, and redirect calls.
• Patient Referrals.
• Making Follow-Up Appointments.
• Operate office equipment, such as photocopiers, printers, etc.

Front Office Requirements and Qualifications:

• High school diploma or equivalent.
• Successful work experience in a front office setting or in another clerical position.
• Strong working knowledge of office procedures.
• Ability to effectively use and maintain office equipment.
• Solid knowledge of Microsoft Office.
• Outstanding communication skills.
• Great organizational and multitasking abilities.
• Flexible Work Schedule.
• EClinicalWorks experience.