Geriatric Services Manager (MSW) - PACE Program

Geriatric Services Manager

Help build the social work and geriatric services function for a new PACE program from the ground up.

Location: San Leandro, CA

Schedule: Full-time | On-site

Compensation: Estimated $100,000-$120,000

Program Launch: January

Riam Recruiting is the exclusive search partner for a newly formed healthcare organization preparing to launch a Program of All-Inclusive Care for the Elderly (PACE) in January.

Help Launch a New PACE Program

This separate business entity helps older adults with complex medical and social needs remain safe, independent, and connected to their communities.

The organization is seeking a mission-driven Geriatric Services Manager to lead and help build the social work function for its new PACE center. This is a unique opportunity to join before the first participant is enrolled and help shape the care model, team culture, workflows, and participant support structure from the ground up.

This is not a therapist role, and the organization is not requiring an LCSW for this position. The ideal candidate is a strong social work leader with an MSW, a deep commitment to older adults, and the ability to work effectively in a team-based care environment.

The Geriatric Services Manager will report to the Center Director and work closely with the interdisciplinary team, PACE leadership, and community partners. The role will build and oversee the social work team while supporting high-quality psychosocial care, participant advocacy, care planning, and family support.

Social Work Leadership and Program Launch

Partner with the Center Director and PACE leadership to prepare the geriatric services and social work function for launch.

Help develop social work workflows, documentation standards, staffing plans, team expectations, and participant-support processes.

Build, supervise, mentor, and support the social work team.

Provide leadership, coaching, accountability, and day-to-day guidance to Geriatric Services Specialists and related team members.

Promote a strong culture of compassion, teamwork, participant-centered care, and service to older adults.

Support the development of a high-functioning interdisciplinary care model.

Participate in program development, quality improvement, regulatory readiness, and team training.

Help establish a strong social work practice environment, including partnership opportunities connected to UC Berkeley.

Participant Assessment and Care Planning

Lead and participate in psychosocial assessments, care planning, reassessments, and service coordination for PACE participants.

Partner with the interdisciplinary team to identify participants' social, emotional, behavioral, family, cultural, environmental, and community-resource needs.

Develop and support individualized care-plan interventions that help participants remain safe, connected, and supported.

Monitor participant changes and communicate timely updates to the interdisciplinary team.

Support participants and caregivers through aging-related needs, dementia, grief and loss, family dynamics, caregiver stress, housing concerns, financial barriers, and care transitions.

Geriatric Services and Care Coordination

Serve as a key advocate for older adults and their families within the PACE model.

Coordinate with participants, families, caregivers, community agencies, hospitals, skilled nursing facilities, contracted providers, and other service partners.

Support home visits, hospital visits, skilled nursing facility visits, discharge planning, and post-discharge follow-up as needed.

Help participants and families access appropriate community resources, benefits, services, and supports.

Provide education and guidance to participants, caregivers, and staff regarding aging, psychosocial needs, dementia support, end-of-life considerations, and the PACE care model.

Quality, Documentation, and Compliance

Maintain timely, accurate, and complete social work documentation in the electronic health record.

Support compliance with PACE requirements, organizational standards, documentation expectations, and participant-care protocols.

Participate in quality-improvement activities, audits, process improvements, staff education, and regulatory-readiness efforts.

Support a consistent, high-quality, culturally responsive approach to social work services across home, center, hospital, skilled nursing facility, and community settings.

Required Qualifications

Master's degree in Social Work required.

Clinical Licensure as an LCSW, ASW, etc., is not required.

At least two years of health-related social work, care management, geriatric services, or related experience.

Experience working with older adults, frail seniors, medically complex populations, or vulnerable communities.

Prior leadership, supervision, team-building, or program-development experience.

Strong understanding of psychosocial assessment, care coordination, participant advocacy, community resources, and documentation standards.

Ability to work effectively in an interdisciplinary, team-based care environment.

Deep interest in, or commitment to, serving older adults through a coordinated care model.

Ability to complete local travel to participant homes, hospitals, skilled nursing facilities, and community settings as needed.

Preferred Background

PACE, geriatric care, community health, home-based care, social services, case management, managed care, Medicare Advantage, or managed Medicaid experience.

Experience building or supervising a social work team.

Experience supporting frail seniors, participants with cognitive decline, complex family dynamics, caregiver stress, grief and loss, housing instability, or social barriers to care.

Bilingual ability, especially Cantonese, Mandarin, or another Asian language, is strongly preferred.

Ideal Candidate

The strongest candidate will be a social work leader who genuinely cares about older adults and wants to help build a meaningful program from the ground up.

This person should be comfortable creating structure, building trust across teams, leading staff, partnering closely with clinical and operational leaders, and working within a highly collaborative interdisciplinary care model.

The right candidate does not need to be a therapist. They need to be a strong social work leader who understands geriatric care, participant advocacy, family support, care coordination, and the importance of culture fit in a new PACE program.

Compensation and Benefits

Estimated base salary of $100,000-$120,000, based on experience and qualifications.

100% employer-paid medical, dental, and vision coverage.

Acupuncture and chiropractic coverage.

12 vacation days, 12 sick days, 12 paid holidays, and 3 floating holidays.

403(b) retirement plan with a 3% employer contribution and up to an additional 2% match.

Flexible Spending Account and Dependent Care Assistance options.

Commuter benefits and long-term disability insurance.

Apply Through Riam Recruiting

Riam Recruiting has been exclusively selected to lead this search. Qualified social work leaders who are energized by the opportunity to help launch a new PACE program and improve care for older adults are encouraged to apply or contact Riam Recruiting for a confidential conversation.

Riam Recruiting is committed to presenting qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.