Director of Clinical Services

Job Description

Job Description

Description

Schedule: Full time, exempt | minimum 40 hours per week | Monday - Friday | 8:00 am - 4:30 pm
Department: Direct Care | Huron Valley PACE | Ypsilanti, MI

What You'll Do In This Role:
The Director of Clinical Services is a visionary clinical leader who drives exceptional, person-centered care for older adults while shaping the future of our PACE program. This role provides strategic and operational leadership for clinical services across all care settings, ensuring participants receive seamless, high-quality care that promotes independence, dignity, and overall well-being. By partnering with the Interdisciplinary Team (IDT), the Director fosters collaboration, innovation, and excellence to deliver outstanding participant outcomes.
Key Responsibilities

Clinical Leadership & Strategy

• Provide strategic direction for clinical operations, ensuring alignment with regulatory standards and participant safety.
• Partner with senior leadership and interdisciplinary teams to design and implement integrated care models that meet the evolving needs of participants.

Staff Leadership & Development

• Lead recruitment, on-boarding, and professional development of clinical staff, cultivating a culture of collaboration, accountability, and excellence.
• Oversee performance management and workforce planning to maintain high standards of care and operational efficiency.

Quality, Compliance & Oversight

• Work in collaboration with Quality department on quality improvement efforts and ensure compliance with regulatory standards (e.g., CMS, audits).
• Monitor clinical outcomes, implement corrective actions, and manage clinical data reporting to enhance care quality.

Interdisciplinary Team (IDT) Coordination & Participant Care

• Ensure effective collaboration among IDT members to ensure timely assessments, care planning and service delivery.
• Oversee the development and execution of person-centered care plans that promote optimal health outcomes and participant satisfaction.

Resource & Budget Management

• Manage clinical budgets and resource allocation to support cost-effective operations and high-quality care.
• Monitor utilization trends and adjust staffing and services to meet organizational goals.

Participant & Family Engagement

• Serve as a key liaison for participants and families, addressing concerns and providing education on care plans and available services.
• Promote a culture of dignity, respect, and transparency in all participant interactions.

Emergency Preparedness & External Collaboration

• Develop and maintain emergency preparedness protocols, ensuring staff readiness and participant safety during medical or environmental emergencies.
• Build and sustain relationships with external providers, regulatory agencies, and community partners to support seamless care transitions and regulatory compliance.

The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.

Skills, Knowledge & Expertise

• Bachelor’s Degree in Nursing (BSN) required; Master’s Degree in Nursing, Healthcare Administration, or related field preferred.
• Current Registered Nurse (RN) license in the state of practice, free of disciplinary actions or Certification as a Nurse Practitioner by an accredited certifying body (ANCC or AANP) or Graduate from an accredited Physician Assistant program
• Minimum of 3 years of clinical experience, with at least 2 years in a leadership or managerial role.
• Experience in elder care, long-term care, home health, hospice, or a PACE program
• Certification in gerontology, case management, or healthcare leadership
• CPR Certification or willingness to obtain upon hire

Job Benefits

• Generous 6 weeks of Flexible time off per year —plus paid holidays on top of that.
• Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan – Secure your future with employer contributions.
• Daily Pay –Instantly transfer your daily earnings. 
• Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!
• Career Growth & Development – Advance your career with tuition assistance and school scholarships up to $3,000 per semester.
• Wellness Program & Reimbursemen t – Prioritize your health and well-being, reimbursed 120 a year!
• Mileage Reimbursement – Offered for work-related travel.

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