Sr Manager, Technology Business Transformation

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Airline Operations Technology (AOT) organization within the Information Technology Division This role serves as the Transformation lead for the VP of Airline Operations Technology, acting as a strategic partner and force multiplier to drive execution, organizational alignment, and visibility across a complex, multi‑product portfolio. This rotational leadership role is designed to develop future senior leaders through enterprise exposure, people leadership, and ownership of high‑impact initiatives. A key focus of this role is enabling data‑driven decision making across AOT by owning the strategy, delivery, and evolution of enterprise metrics, dashboards, and executive reporting distributed across the organization What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Act as a trusted advisor and strategic partner to the VP of Airline Operations Technology on priorities, execution, and organizational effectiveness Lead and deliver high visibility, VP level initiatives and special projects spanning multiple products and organizations Lead and evolve leadership operating rhythms, including staff meetings, QBRs, reviews, and planning forums Enable data-driven decision making by defining, governing, and evolving enterprise technology and delivery metrics Develop executive-ready communications, briefings, and presentations for senior leadership audiences Promote adoption of modern engineering practices, emerging technologies, and continuous improvement Manage budgets, forecasting, and resource allocation in alignment with business and technology priorities Partner with IT and business leadership to execute and communicate the organization's technology vision, priorities, and roadmap All you'll need for success Minimum Qualifications - Education & Prior Job Experience Bachelor’s degree in Technology, Computer Science, Information Systems, Business, or a related field, or equivalent experience/training 7+ years of experience leading complex technology solutions, programs, or engineering delivery Strong background in leading engineering teams using modern software practices Preferred Qualifications - Education & Prior Job Experience 3+ years of direct people leadership experience Airline industry or large-scale operational technology experience 5+ years of experience leading product, engineering, or technology teams Skills, Licenses & Certifications Exceptional communication skills with the ability to translate complex technical concepts, risks, and constraints for executive and nontechnical audiences Prior hands‑on experience as a software, platform, or systems engineer with the ability to lead deep technical discussions, reviews, and architecture decisions Demonstrated technical leadership with the ability to make sound architecture and design tradeoff decisions grounded in engineering best practices Demonstrated comfort operating in ambiguity, including problem definition, requirements shaping, and iterative solution design Strong business and financial acumen, including alignment of product and platform decisions to strategic, operational, and capacity outcomes What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. Sr Manager, Technology Business Transformation • Fort Worth, TX, US #J-18808-Ljbffr American Airlines