General Manager

General ManagerThe General Manager leads the restaurant to ensure a customer centric high performance and agile operation that promotes customer loyalty. Represents Campero as the local face of the brand. Responsible of the ins and outs of running a successful Campero restaurant.ResponsibilitiesEstablish objectives and goals for operations and supervise daily shift operationsProcures the implementation of best practices regarding the operationModels Passion for Service, establishing an engaging dynamic with customers and employees at the restaurantAttends and resolves problems as they appear in the restaurant operationInvolves himself in the operational and technical training of employeesProvides timely performance feedback and ensures the team is developing according to plan, ensuring incoming staff complies with company policyMaintains safety and food quality standardsVerifies customer satisfaction/Handles customer complaints, interacting with guests to get feedback on product quality and service levelsOrganizes schedules, keeps track of employees' hours and records payroll dataPlaces orders from vendorsManages P&LEnsures all end of day cash outs are correctly completedCoordinates daily front- and back-of-house restaurant operationsControls operational costs and identifies ways for operational efficiencyCoordinates recruitment, selection and onboarding to maintain a complete team in the restaurantMaintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils.Follows and abides by all safety rules, policies, and proceduresQualificationsMust be 18 years of age or olderMust be fluent in English & SpanishPreferred: 1+ year of experience in similar rolesAbility to lift and push 50 lbs.Ability to stand for long periodsFlexibility to work nights, weekends, and holidaysPreferred: Food Handlers Card/ ServSafe CertificationAbility to work with computersMust follow the company Personal Care and Hygiene policiesMust be able to produce authorized U.S. work documentsExpected BehaviorsFriendly, welcoming attitude / Models customer orientation for other employeesMust have excellent interpersonal communication skills to work with othersEnergetic Team Leader: Inspires and empowers the team and consistently work towards an engaging environmentPromotes a culture of operational excellence and Passion for ServiceAnticipates and prevents problems with a proactive attitudeSense of urgencyAttention to detailsProactively help where it is most needed in the restaurantPay RangeUSD $65,000.00 - USD $70,000.00 /Hr.Pay Rate