Product Owner

Product Owner

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

For more than 30 years, The Uniform Solution, part of the Fullsteam organization, has helped retail uniform stores become more productive, informed, and profitable. We provide software solutions that power some of the most successful uniform retailers in the country, including point-of-sale, inventory control, order management, barcoding, pricing, invoicing, accounts receivable, eCommerce, and integrated payment processing.

If you enjoy collaborating with people, understanding customer needs, and translating business goals into product strategies, we'd like to hear from you. Our Sales, Marketing, Customer Success, Support, and Development teams work closely together to deliver exceptional products and measurable value to our clients.

Position Summary

The Product & Technology team develops and evolves software solutions that support retail and uniform management operations. The Product Owner serves as the bridge between product strategy and engineering execution, translating stakeholder needs into prioritized work that delivers customer value while driving continuous improvement across the product lifecycle.

Primary Responsibilities

Product Strategy & Stakeholder Alignment

• Partner with Product Management and stakeholders to define and execute product vision and priorities.
• Collaborate across internal teams and sister companies to align features, workflows, and dependencies.
• Serve as the primary liaison between business stakeholders and development teams.

Backlog Management & Delivery

• Own and manage the product backlog, ensuring alignment with roadmap priorities.
• Create user stories, acceptance criteria, mockups, and supporting documentation.
• Maintain backlog readiness and facilitate Agile ceremonies, including sprint planning, refinement, and retrospectives.
• Partner with engineering teams to support planning, execution, and delivery.

Requirements & Documentation

• Document workflows, business processes, system behavior, and requirements.
• Translate business needs and legacy platform functionality into clear, actionable requirements.
• Identify dependencies, edge cases, and process gaps.
• Maintain release documentation, change logs, and related materials.

Platform Evolution & Releases

• Support migration strategies and customer transitions to next-generation platforms.
• Translate legacy capabilities into scalable future-state solutions.
• Coordinate release readiness, documentation, communication, training, UAT, and validation activities.

Performance & Continuous Improvement

• Report on sprint health, delivery progress, and release status.
• Lead cross-functional efforts to convert customer and business needs into development plans.
• Drive improvements in product processes, delivery effectiveness, and team best practices.

Skills & Competencies

• Experience as a Product Owner or similar role in a software development environment.
• Strong knowledge of Agile methodologies (Scrum, Kanban, etc.).
• Excellent communication and stakeholder management skills.
• Strong backlog management, prioritization, and product delivery capabilities.
• Ability to analyze complex workflows and translate them into technical requirements.
• Experience with legacy and modern systems, platform transitions, or dual-platform environments preferred.
• Strong documentation, organization, and analytical skills.
• Familiarity with AI-assisted or automation-enabled product features is a plus.

Minimum Qualifications

• 3–5+ years of Product Owner or equivalent experience in a software product environment.
• Proficiency with Jira, Confluence, or similar Agile tools.
• CSPO, PSPO, or equivalent certification preferred.
• Bachelor's degree in Computer Science, Business, or a related field, or equivalent experience.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Strong experience writing requirements and acceptance criteria.
• Experience working closely with engineering and business stakeholders.
• SaaS, enterprise software, or operational systems experience preferred.
• Experience supporting platform migrations or large-scale product changes preferred.
• Familiarity with retail software solutions such as POS, eCommerce, and inventory management preferred.

Salary Range: $70,000- $105,000

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.