Warehouse Manager

Description

Position Summary

The Warehouse Manager leads the daily warehouse operations that support Three Point Supply’s distribution of telecom materials to contractors building and maintaining sites. This position manages warehouse staff, inventory accuracy, receiving, order fulfillment, shipping, and safe material handling. The manager establishes clear expectations, assigns resources, resolves operating issues, and holds the team accountable for accurate orders, dependable service, and a safe, organized facility. This is a working management role that also provides hands‑on support when needed.

Essential Responsibilities

Staff Supervision and Development

• Supervise warehouse employees; assign daily responsibilities, establish priorities, and adjust staffing and work schedules to meet receiving, order, and delivery commitments.
• Set clear performance standards, train and coach employees, monitor productivity and attendance, and address performance concerns promptly in coordination with leadership and Human Resources.
• Participate in recruiting, interviewing, onboarding, performance reviews, and recommendations regarding hiring, advancement, and corrective action.
• Promote respectful teamwork, consistent procedures, and individual accountability; communicate priorities and changes through regular team discussions.

Warehouse Operations and Order Fulfillment

• Plan and oversee receiving, inspection, putaway, storage, picking, packing, staging, loading, shipping, and returns; verify that work is completed accurately and on schedule.
• Coordinate with sales, purchasing, operations, and carriers on material availability, order priorities, shipment requirements, and customer commitments; resolve shortages, damage, delays, and fulfillment errors.
• Maintain an efficient warehouse layout, clear storage locations, safe stacking, and organized staging areas; revise workflows as volume and product needs change.
• Monitor labor, overtime, supplies, equipment use, and freight-related costs within assigned authority; recommend improvements and obtain approval for expenditures as required.
• Oversee equipment inspections, preventive maintenance, repairs, and facility needs; remove unsafe equipment from service and follow up until issues are corrected.

Inventory Control and Reporting

• Maintain accurate inventory records and require timely documentation of receipts, transfers, picks, shipments, returns, and authorized adjustments.
• Plan and oversee cycle counts and physical inventories; investigate discrepancies, identify root causes, and implement corrective actions to reduce loss and repeat errors.
• Monitor stock condition, location accuracy, replenishment needs, and slow‑moving or damaged materials; coordinate purchasing and disposition decisions with the appropriate leader.
• Track and report inventory accuracy, order accuracy, on‑time fulfillment, productivity, damage, and safety results; recommend and implement approved process improvements.

Safety Responsibilities

• Lead daily warehouse safety practices, conduct inspections, correct hazards, and reinforce dock safety, pedestrian separation, load securement, equipment capacity limits, and required personal protective equipment.
• Ensure employees receive required training and practical evaluation and are authorized before operating forklifts or other equipment; maintain training and inspection records.
• Enforce safe lifting and material handling practices. Require approved mechanical equipment or team assistance for heavy, bulky, unstable, or awkward loads.
• Stop unsafe work, promptly report injuries and near misses, assist with investigations, and follow through on corrective actions. Operate equipment personally only when trained and authorized.

General Expectations

Maintain accurate records, follow company policies, protect company and customer property, and treat others respectfully. Assignments and schedules may change with business needs.

Equal Employment Opportunity

Three Point Supply, LLC provides equal employment opportunities and prohibits unlawful discrimination, harassment, and retaliation. Employment decisions are based on legitimate business factors and applicable law. Reasonable accommodations are available in accordance with applicable law.

Required Qualifications

• At least three years of warehouse or distribution experience, including prior supervision or leadership of warehouse employees.
• Ability to plan workloads, coach staff, resolve operating problems, and maintain service levels as priorities change.
• Working knowledge of inventory control, receiving, shipping, cycle counting, warehouse organization, and safe material handling.
• Experience with inventory software, spreadsheets, email, and handheld devices; ability to maintain records and interpret operational reports.
• Forklift experience and ability to complete company required training, evaluation, and authorization before operating equipment.
• Clear communication, sound judgment, attention to detail, and effective coordination with employees, customers, vendors, and carriers.
• Experience with telecom, electrical, construction, or industrial supply materials preferred.

Primary Performance Measures

• Team productivity, training completion, performance follow-through, and staffing coverage.
• Inventory and location accuracy; timely resolution of count discrepancies and transaction errors.
• Order accuracy and on-time staging, shipping, and fulfillment.
• Control of labor and operating costs; prevention of material loss and damage.
• Safe work practices, housekeeping, equipment readiness, and timely completion of corrective actions.

Work Environment and Physical Requirements

The position combines supervisory and administrative work with regular activity in a warehouse and loading area with moving vehicles and equipment, noise, dust, and seasonal temperature changes. Duties may require prolonged standing and walking; bending, reaching, grasping, pushing, pulling, and using approved access equipment. When assisting with material handling, the employee must be able to lift and carry up to 50 pounds. Materials weighing 100 pounds or more, and items that are awkward or beyond a safe individual lift, must be handled with approved mechanical equipment or team assistance. The employee must be able to perform the essential functions with or without reasonable accommodation.

Position Description Notice

This description outlines the role’s primary responsibilities and is not an employment contract or an exhaustive list of duties. Three Point Supply, LLC may modify assignments based on business needs and applicable law. Employment is at will where permitted by law. Nothing in this description limits legally protected rights.