Operations Supervisor

Groot / Waste Connections is seeking a safety-focused Operations Supervisor to join our growing team in Elk Grove Village, IL . This is a fantastic opportunity for a natural leader with a background in logistics, transportation, or waste management operations who is ready to take the next step in their career.

In this role, you’ll supervise garbage truck drivers , oversee daily route operations, manage dispatch, and drive safety performance. You'll also be mentored and trained for potential future leadership roles within our organization.

Key Responsibilities:

• Supervise and support solid waste collection crews and route drivers

• Assign daily work schedules and adjust routes and staffing as needed

• Conduct safety audits , toolbox talks, and monthly safety meetings

• Monitor service quality and perform field inspections

• Investigate and resolve customer service issues related to waste collection

• Oversee the Dispatch Department , ensuring smooth and efficient operations

• Maintain up-to-date employee records and performance documentation

• Administer progressive discipline as needed, in line with company policy

• Complete quarterly performance reviews for all drivers

• Other duties as assigned

Qualifications:

• Minimum 2 years of supervisory experience , preferably in waste management , logistics , or transportation

• CDL (Commercial Driver’s License) preferred or willingness to obtain

• Experience with route management , dispatch operations , or fleet supervision

• Strong leadership, organizational, and problem-solving skills

• Bachelor’s degree preferred but not required

• Willingness to relocate for promotion within the company (a plus)

Why Join Waste Connections?

• Be part of a stable, recession-resistant industry

• Access to growth and advancement opportunities across the U.S.

• Competitive compensation and benefits package

• Safety-first culture backed by a nationally recognized environmental services leader

Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent Family benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future"

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status

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