J.P. Morgan Wealth Management - Vice President - Product Manager

The J.P. Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase Wealth Management business, J.P. Morgan Advisors, Personal Advisors and Self-Directed - our digital investing platform. The combined business has ~$600 billion in Assets Under Management and ~5,000 advisors located across 3,500 branches and 20 offices.

As a Vice President - Product Manager in Wealth Management Servicing, you will contribute to the team by leveraging your expertise in p roduct development to create innovative products that increases the productivity of our operations and advisors . You will develop and refine the workstream’s roadmap, develop business requirements, drive their execution, and support the products through its lifecycle in collaboration with a wide range of partners and stakeholders. You will exhibit strong client focus, intellectual curiosity, creative problem-solving skills, strong communications acumen, and ability to prioritize and structure the work effectively to achieve a desired outcome within a specified time frame. Motivated candidates with technology, design, research, or operations background are welcome to apply.

Job responsibilities

• Collaborate with a wide array of business, technology, marketing, legal, and compliance partners to continuously build, refine, and evolve the product roadmap.
• Develop and maintain clear documentation of the scope, business requirements, use cases, workflows, wireframes, and other materials as needed to support UX research, design, and development.
• Critically evaluate information gathered from multiple sources and ensure consistency; determine cross impacts; distinguish user requests from the underlying user needs.
• Analyze and synthesize key themes from product analytics, user experience research, market analysis, and company goals to guide product planning.
• Facilitate QA execution in partnership with relevant Technology and peer Product teams.
• Lead the UAT execution and Production validations to ensure the delivered solution ties back to the requirements.
• Support the data-guided approach to product development based on inputs such as web analytics, call center data, client feedback, etc.
• Support escalations and provide subject matter expertise into Production issues and incident resolution.
• Team up and work closely with peer product groups on major business initiatives requiring complex, multi-faceted solutions.
• Manage a team and product owners and mentor junior talent

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Prior people management experience

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).