Outreach Specialist

Outreach Specialist

The Outreach Specialist will have primary responsibility for engaging and creating community partnerships that drive enrollment, process intake documents, and support the in-kind community donation process. The Outreach Specialist will lead student recruitment across programs, building trustful relationships with students and community partners. The position requires experience with various sourcing tactics relevant to non-profit programming and excellent relationship-building skills to promote a strong brand among various organizations and across the communities we serve.

Essential Duties and Responsibilities

• Create and maintain relationships that establish student referral sources
• Track & monitor outreach efforts including weekly progress updates in cloud-based CRM while meeting metric goals as determined by the program
• Collaborate with all program leads to assess their particular enrollment needs.
• Develop and execute outreach plans to maximize information session attendance and student applications.
• Manage recruitment reports and documentation and connect prospective students to information sessions and enrollment.
• Input data used in generating weekly reporting on information session attendance, application submittals, and leads.
• Report new contacts and applications for students across programs on a weekly basis
• Collaborate with team to facilitate STRIVE information sessions.
• Establish relationships with targeted community groups that serve our specific population needs.
• Coordinate and plan STRIVE recruitment events.
• Research and attend community events for recruitment purposes.
• Create and manage the student referral distribution list.
• Oversee marketing material inventory and distribution to promote the program to applicants, partners, and employers.
• Work closely with the Marketing & Communications team for collateral materials.
• On occasion may be required to attend meetings or networking events outside of normal business hours, for example weekends.
• Additional duties as required.

Qualifications

• Associate's degree preferred or a minimum of 2 years of experience working with populations facing barriers to employment (e.g., long-term unemployment, criminal justice involvement, or substance abuse history).
• Proven experience conducting grassroots community outreach to engage justice-impacted individuals, building trusted relationships that support successful recruitment and enrollment into workforce development programs.
• Demonstrate cultural competency and possess the ability to work with diverse populations.
• Strong oral and written communication skills, time management, and organizational skills are necessary.
• Proficient in Microsoft Suite (Word, Excel, PowerPoint).
• Proficient in entering data into cloud-based CRM platforms such as Salesforce, Apricot, or other comparable platforms.
• High level of comfort interacting with and incorporating data reports into service delivery
• Commitment to leveraging data and supporting a data-driven culture at STRIVE.
• Ability to effectively resolve conflict and deescalate situations.
• Excellent verbal and written communication skills
• Accurate and detail-oriented.
• Self-directed, creative, and motivated; able to work independently as well as collaboratively with a team.
• Ability to handle high pressure and high-volume workload.
• Professional demeanor.
• Data analytical skills preferred.

STRIVE offers a rich benefits package that includes:

• Health insurance
• Dental insurance
• Life insurance
• Flexible Spending Accounts (FSA)
• Pre-tax Commuter Benefits Program
• 401k with employer match
• 20 days of PTO (pro-rated for part-time employees)
• Sick leave
• Up to $500 annual professional development reimbursement
• Paid holidays (including week of Christmas)
• Early closing each Friday during the Summers
• And numerous additional benefits!

Location: In person Monday-Friday in STRIVE's BHAM out in the field. Some weekends as needed.

STRIVE considers applicants for all positions without regard to: race; color; religion; gender; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.