Accounts Receivable Specialist

Job Description

Job Description

Accounts Receivable Specialist

Pay: $26.00/hr - $30.00/hr
Schedule: Monday- Friday (In-office)

Hours: 8:00am- 4:30pm

About the Employer

Our client is a well-established and growing company in the property restoration industry, specializing in helping customers recover from unexpected property damage. With a reputation for quality service and strong customer relationships, the organization values teamwork, accountability, and continuous improvement. This confidential opportunity offers the chance to join a stable company where your contributions directly impact business success.

Position Summary

We are seeking a detail-oriented and proactive Accounts Receivable Specialist to manage billing, collections, payment processing, and account reconciliation activities. This role serves as a key liaison between customers, insurance companies, mortgage lenders, project teams, and accounting personnel to ensure timely payment and accurate account management. The ideal candidate is organized, communicative, and enjoys investigating and resolving billing issues. Success in this role requires strong follow-through, problem-solving skills, and the ability to manage multiple priorities.

Essential Job Duties

• Receive and process customer payments in QuickBooks and internal database systems.
• Create, review, and distribute customer invoices.
• Investigate invoice requests and resolve billing discrepancies.
• Track project completion dates for lien notifications and property lien processing.
• Process accounts eligible for property liens.
• Communicate with customers regarding billing questions and account statements.
• Contact insurance adjusters and mortgage companies regarding claim and payment status.
• Establish mortgage company payee information when required.
• Conduct collections activities for past-due accounts.
• Work with third-party collection agencies and assist with account escalations.
• Prepare documentation for small claims court proceedings.
• Review aging reports and identify overdue accounts.
• Audit billing records and collaborate with project managers on collection concerns.
• Upload and submit vendor billing for applicable programs.
• Process customer credits, discounts, and reimbursements.
• Prepare monthly, quarterly, annual, and year-to-date reporting on closed projects.
• Coordinate with Accounts Payable regarding vendor invoices and expected customer payments.
• Assist with gross profit tracking and customer profitability reporting.
• Participate in monthly collections review meetings.
• Perform additional accounting and administrative duties as assigned.

Requirements

• 2+ years of Accounts Receivable, Collections, Billing, or related accounting experience preferred.
• Experience with QuickBooks or similar accounting software.
• Strong knowledge of accounts receivable and collections processes.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational abilities.
• Proficient in Microsoft Office Suite, including Excel.
• Ability to prioritize tasks and manage multiple deadlines.
• Experience working with insurance claims, liens, or restoration/construction accounting is a plus.
• Ability to work independently while collaborating effectively with a team.
• High level of professionalism, discretion, and customer service.

Let us know you are interested!

Daynea Rangel

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