Business Process Management Lead

Job Description

Job Description

Position Title: Innovation Lead Position Location: 5 days onsite Pittsburgh, PA 15222 Position Duration: 3 month and extension ROLE/RESPONSIBILITIES: • We are looking for someone with a strong process background (Lean, Six Sigma, Business Process Management, Business Architecture), who also has experience/interest in human centered design. • We are open to non-financial services experience but would prefer someone with experience in a highly regulated industry (e.g. healthcare, energy, insurance, etc). • Responsibilities include: o Process Engineering / Modeling o Business Process Management (BPM) o Customer Journey Mapping & Service Blueprinting o Systems integration mapping o Gen AI application to business, human augmentation o Data Analytics / Data Science o Design Thinking / Human Centered Design o Lean Six Sigma o Agile / Scrum / Kanban / SAFe o Management Systems o Systems thinking o Jobs to be Done / Jobs theory o Risk/control evaluation and design o Business Architecture o Digital transformation o Microservice architecture MUST HAVE SKILLS: • Experienced in human centered design or design thinking • Experience with how technology is delivers – Understanding of Agile methodologies, what it means to talk to a tech person and what it means to help them build requirements • Process Engineering & Modeling • Lean Six Sigma • BPM – Business Process Management Ref: #404-IT Pittsburgh