Mitigation Manager

Restoration Manager (Production Manager)Servpro of Charlotte is hiring a Restoration Manager (Production Manager). Servpro offers first-class compensation, career progression, and professional development. As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and restoration crews. This front-line management position leads their team to operational excellence.Key Responsibilities:Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary softwareNegotiate customer and/or client approval of project scope and estimateSchedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractorsReview job site documentation to support the services provided and ensure proper client requirements and billing processMaintain written communication with customers, teammates, vendors, and insurance representativesManage production expenses including equipment, vehicles, and other material assetsAdditional Responsibilities:Manage the customer and client experience and overall customer satisfaction tracked with online reviewsProvide priority response to potential customersParticipate in recruiting, hiring, and training restoration teammatesPosition Requirements:Valid driver's licenseHigh school diploma/GED; Associate degree or Bachelor's degree preferredAt least 1 year of management and/or supervisory experienceAt least 3 years of industry experienceIICRC certificationSkills/Physical Demands/Competencies:Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)Ability to repetitively push/pull/lift/carry objectsAbility to work with/around cleaning agentsAbility to successfully complete a background check subject to applicable lawCompensation: $40,000.00 - $60,000.00 per yearPicture yourself here fulfilling your potential. At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.