Front Desk Wellness Sales Specialist

Job Description

Job Description

Benefits:

• 401(k)
• Company parties
• Employee discounts
• Flexible schedule
• Paid time off
• Training & development
• Wellness resources

At Heights Wellness Retreat, we believe that every person is an unstoppable force in their own life—and wellness is the catalyst that makes that transformation possible.

We're not just a retreat; we’re a sanctuary where physical, emotional, mental, and spiritual well-being intersect. And now, we’re looking for a passionate and purpose-driven Sales Specialist to help guests embrace their full potential through personalized membership paths. This is a sales role built on relationships, empathy, and expert communication.

Company Uniqueness 

• Serene and Tranquil Areas
• Best-in-the-industry equipment
• Innovated therapies – Halo Salt Therapy, Infrared Sauna, Cryotherapy, Lymphatic Drainage Technology and more

Benefits/Perks

• Flexible Scheduling 
• Growth Opportunities 
• Paid Training, Employee Discounts and more 
• Digital Workspace 
• Stunning Retreats 
• Competitive pay with commission and bonus opportunities

Schedule/Expected work hours

• 4-8 hour day and evening shifts
• Full and part-time positions available
• Minimum one-weekend shift (Saturday or Sunday)

Responsibilities

• Lead personalized consultations to understand each guest’s wellness goals.
• Present tailored membership options and guide guests through their next steps.
• Promote the therapeutic/wellness benefits of massage therapy, skin therapy, and wellness therapies.
• Support daily Retreat operations including transactions, transitions, touchless services and front desk excellence.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Collaborate with therapists and team members to ensure a seamless, elevated experience.

Qualifications

• 1-3 years of experience in sales, guest services, or a wellness-focused environment.
• Previous experience in membership sales is required.
• Natural ability to connect, listen, and inspire trust.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Thrives in collaborative team settings.

Company Overview – At Heights Wellness Retreat, we believe wellness starts from within—and that includes our team. We're more than just a spa; we're a sanctuary dedicated to nurturing not only our guests' journeys but our team members’ personal and professional growth. When you join Heights Wellness Retreat, you’re not just starting a job—you’re joining a movement dedicated to lifting others and yourself. Let us help you rise to your full potential.  

Core Values

• Anything is Possible
• Lead with Heart
• Purpose over Pride
• Fiercely Obsessed with Success