Account Coordinator

Job Description

Job Description

SUMMARY OF POSITION AND RESPONSIBILITY

The Account Coordinator for Single Family Cabinets at Allied Interior Solutions is responsible for supporting customers, project managers, sales teams, and field operations throughout the cabinet order and installation process for residential single-family construction projects. This role ensures accurate order processing, scheduling coordination, communication with builders, and timely resolution of issues to help projects stay on schedule and within scope.

ESSENTIAL FUNCTIONS

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Coordinate cabinet orders for single-family residential construction projects from start to finish.
• Communicate with builders, installers, and internal departments regarding schedules, deliveries, and project updates.
• Review plans, specifications, and selections to ensure order accuracy.
• Enter and maintain project information, purchase orders, and customer records in company systems.
• Schedule field measures, deliveries, service work, and installations.
• Track project timelines and follow up on outstanding items to ensure completion deadlines are met.
• Assist with resolving customer concerns, damages, and warranty issues in a timely and professional manner.
• Prepare reports, job files, and documentation as required.
• Support the Operations and Sales teams with administrative and customer service functions.
• Maintain strong relationships with customers and internal teams through professional communication and follow-through.
• Ensure compliance with company policies, safety procedures, and quality standards.

QUALIFICATIONS (EDUCATION, CERTIFICATIONS, AND/OR TRAINING)

Required Education:

• High School diploma or GED required; associate degree preferred.

Required Experience:

• Strong organizational and multitasking skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite, especially Excel and Outlook.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Preferred Experience:

• Previous experience in customer service, account coordination, construction, cabinetry, or residential building industry preferred.
• Experience with ERP systems, scheduling software, or construction management systems is a plus.
• Bilingual English/Spanish preferred but not required.
• Knowledge of cabinet products, measurements, and installation processes.
• Understanding of residential construction schedules and builder expectations.
• Strong problem-solving and customer service abilities.
• Ability to prioritize tasks and meet deadlines with minimal supervision.

ESSENTIAL SKILLS, KNOWLEDGE, ABILITY, AND MENTAL REQUIREMENTS

WORK ENVIRONMENT

• Office and field environment supporting residential construction operations.
• Fast-paced environment with frequent interaction between customers, vendors, and operations teams.

PHYSICAL DEMANDS

• Ability to sit, stand, walk, and use office equipment for extended periods.
• Occasionally lift and/or move up to 25 pounds.
• May occasionally visit construction job sites.

TRAVEL REQUIRED

N/A

About Allied Stone:

Allied Stone is the industry’s choice for multifamily cabinets and countertops. From design to completion, we provide superior service, support, and turnkey solutions. All of our products are 100% manufactured in the U.S.A., using state-of-the-art, real-time cloud-based equipment to maximize efficiency and reduce lead times.

Allied Stone Offers:

• Competitive salaries and comprehensive benefits.
• Ongoing learning opportunities within a diverse, inclusive, and rewarding work environment.
• Allied Stone is an Equal Employment Opportunity Employer.

Affirmative Action/EEO Statement:

Allied Stone Inc. is committed to providing equal employment opportunities for all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. We embrace diversity and encourage a work environment where differences are respected and valued.

Other Duties:

This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.