Systems Analyst

DescriptionKforce has a client in NYC that is seeking a Systems Analyst.Responsibilities:* Build, maintain, and continuously evolve a comprehensive inventory of AI user personas across business, analytics, and engineering communities* Identify key user objectives, pain points, workflows, and success measures for each persona group* Partner with stakeholders to validate persona requirements and ensure ongoing alignment with organizational priorities* Document persona-specific capabilities, access needs, and enablement requirements* Translate persona needs into actionable product requirements, features, and backlog items* Create and maintain user stories, acceptance criteria, and workflow documentation* Prioritize requests across multiple stakeholder groups while balancing platform scalability and business impact* Facilitate discussions between teams to resolve competing priorities and define clear implementation paths* Partner with engineering teams throughout the development lifecycle to ensure successful delivery* Assess user workflows and determine when a business process warrants creation of a reusable AI skill, agent, automation, or shared capability* Evaluate opportunities for standardization and reuse across departments* Identify common patterns across teams that can be transformed into scalable platform solutions* Contribute to governance and best practices for AI skill development and lifecycle management* Act as the primary liaison between business users, product teams, and engineering organizations* Facilitate requirements gathering sessions, workshops, and feedback reviews* Build consensus across cross-functional stakeholders and drive alignment on priorities* Communicate roadmap updates, feature requirements, and adoption opportunitiesRequirements* 1-3 years of experience in Product Management, Business Analysis, Product Operations, Digital Transformation, AI Enablement, or a related field* Experience gathering business requirements and translating them into user stories and acceptance criteria* Strong communication and stakeholder management skills* Ability to work across technical and non-technical teams* Analytical mindset with the ability to evaluate complex workflows and business processes* Familiarity with Agile methodologies, backlog management, and product delivery processesPreferred:* Exposure to Generative AI, Copilot, AI agents, automation platforms, or machine learning products* Experience working with engineering, data, or analytics teams* Familiarity with Azure AI, Microsoft Copilot, Power Platform, or similar enterprise AI ecosystems* Understanding of identity, access management, and governance concepts* Experience using tools such as Jira, Azure DevOps, Confluence, or equivalent product management platformsJob TypeContractCompensation45 - $50