Systems Analyst

Baylor University Systems Analyst Baylor University is seeking a Systems Analyst within the ITS Student Systems group to support the mission of the University by providing complex system support that includes maintenance, configuration, troubleshooting, vision, and comprehensive management of Campus Living & Learning (CL&L) housing technology systems and services. Work will be performed in an approved remote/hybrid work environment that may include travel to Waco for on-campus/in-person activities/meetings as required. Required Qualifications: A Bachelor's degree and two years of relevant work experience Demonstrated working knowledge of APIs, HTML, SQL and Integrations Preferred Qualifications: A Bachelor's degree and four years of relevant experience Demonstrated working knowledge of StarRez, CS Gold, Qualtrics, and Canvas Experience managing software system change and maintaining user security All applicants must be currently authorized to work in the United States on a full-time basis. Housing Systems: Translate research findings in character education into practical strategies and best practices for faculty, coaches, and staff Provide comprehensive management of StarRez Student Housing Management Software. This work includes supporting and improving the efficiency, effectiveness, and excellence of the software Work with StarCare to troubleshoot and resolve technical issues related to the StarRez system Configure and maintain integrations between StarRez, Banner, Slate, CS Gold, and Facility Management systems (TMA) Research emerging housing technology trends Recommend and implement new technologies to improve the residential experience Develop and maintain CL&L and ITS technical documentation Offer reporting support from StarRez Web, Banner and other relevant databases Security and Access: Utilize CS Gold (campus card management system) to manage access to CL&L's residential communities Provide after hours on-call support to troubleshoot and resolve residential access issues On-call responsibilities may increase during peak operational periods, including residence hall opening and closing activities Support & Training: Provide training for the ongoing development and implementation of CL&L housing systems to professional and student CL&L staff Be available to evaluate and respond to housing system outages and other systems related issues Participate in relevant divisional and departmental meetings, trainings, activities, and initiatives Technology Liaison: Serve as the liaison between Baylor's ITS and CL&L on housing initiatives requiring Baylor ITS implementation, support, and governance Other: Perform all other duties as assigned to support Baylor's mission Ability to comply with university policies Maintain regular and punctual attendance What You Can Expect: As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $65,000 - $70,000. The full salary range for this position classification is $51,569.56 - $85,089.77. Baylor University