Restaurant Manager - Rare Steakhouse

Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. It is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk. The Encore Boston Harbor Restaurant Manager will manage the daily operations of their designated restaurant. The Restaurant Manager will be responsible for all aspects of daily operations including staffing and labor management, ordering and inventory, guest service and execution of all associated Food & Beverage to standards of preparation and presentation. the management of the department strategy and ensuring alignment with overall Encore Boston Harbor strategy; Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied. Manages short-and long-term departmental goals, objectives, policies, and operating procedures; Manages the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures, records and reports. Manages the performance of team members under his/her area of responsibility. Monitors all activities of the department to ensure that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced. Ensures department delivers and maintains a maximum level of property-wide service and satisfaction. Facilitates communication throughout the property by organizing and presiding over regularly scheduled meetings with team members within the department and with other departments as appropriate to ensure property wide communication. Responsible for hiring, performance management, and employee engagement within the department. Provides training opportunities, constructive and positive feedback to team members within area of responsibility. Effectively manages internal and external guest relations, which will require levels of patience, tact and diplomacy. Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. Must have the ability to promote positive, fair, and ethical relations with all team member, with all Encore contractors, and in all interactions within the Host and Surrounding communities as an ambassador of the Encore brand. Oversees the Implementation of standards as detailed in the departmental standards and procedures manual. Ensure staff are diligent in their opening and closing procedures and that the facility is always correctly prepared. Check environmental elements including sound, lighting and temperatures are always correctly set. Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials, product features and property-wide events. Encourage and motivate staff to provide optimum service during all shifts. Share recommendations and guest comments to the General Manager or Director of Restaurants to reflect guest feedback. Resolves guest’s complaints and team member difficulties. Maintains relevant knowledge of industry through continuing education and training. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will be required to obtain and maintain registration, or a license issued by the Massachusetts Gaming Commission. Bachelor’s Degree in a hotel or restaurant management field or equivalent experience preferred. Minimum 5 years of full-service restaurant experience required, 3 years in a leadership role preferred. Requires strong computer skills and proficiency in POS Systems, Purchasing Software, Warehouse Requisition Software, Time-Keeping Software and Microsoft Office Candidate must have experience with planning and project management. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Knowledge of union as well as non-union working environments preferred. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Fluency in English required, second language a plus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. When on kitchen floor or some back of house areas, the noise level increases to loud. Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines. FLSA Status: ExemptDivision: 62515 - F&BCareer Areas: Food & BeverageStatus: Full-Time Compensation: USD 66000 - USD 71000 - yearly