AM & PM Guest Service Agent - Avista Resort

AM & PM Guest Service Agent - Avista ResortFull TimeFront desk agents welcome all guests upon their arrival with a smiling face and friendly attitude. The front desk is often the first point of contact for guests; giving the agent responsibility for a first impression. Some of the daily duties include, but are not limited to; checking in and out, issuing room keys/cards, keeping records of guest accounts, processing payments, and making edits to guests' reservations.Job Responsibilities:Check guests in and out of the resortIssue guest keys appropriatelyCommunicate with other departments to meet guest requestsAccommodate guests scheduled to stay as neededFollow all company safety and security policies and procedures; report any maintenance problems/safety hazardsWelcome and acknowledge all guests according to company standards; anticipate and address guest service needsResolve guest concerns; assist in all inquiries relating to hotel amenities and servicesRequirements:Available to work a flexible schedule including weekends and holidaysPrevious experience is preferred but not requiredStrong verbal and written communication skills as well as positive body languageQualifying team members may enjoy the following benefits:Weekly PayMedical insuranceVision, Dental, Disability, Life and Accident insurancePaid VacationBereavement leave401(k)Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guests that exceed expectations.