Lead Office Services Associate

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

We are seeking a professional and customer service focused Lead Office Services Associate to join the Opensity Solutions team at our law firm client's Coral Gables office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team.

This position will assist in all office services, facilities, IT and hospitality related tasks. Daily tasks may include:

• The hours will be 8:30 AM to 4:30 PM, with a 1-hour unpaid lunch (7 hours worked per day).
• Main role is front of house, Reception and Hospitality.
• Bi-lingual, English and Spanish.
• Mail sorting, scanning, and delivering.
• Applying postage to mail.
• Setting up courier runs.
• Printing/copying/binding/scanning of documents.
• Invoice processing.
• Placing food orders for meetings.
• Coordinating office events/ lunches.
• Resetting Conference rooms after use.
• Monitoring, restocking and ordering supplies.
• Records handling.
• Communicating with landlord building/facilities requests.
• Covering Reception desk and greeting visitors.
• Answering & transferring incoming calls.
• Monitor conference room scheduler to prep for upcoming meetings.
• IT Support (Assign laptops, troubleshoot issues, AV support, image desktops (training is provided)

Position Requirements/Experience/ Education:

• High School Diploma; College degree preferred but not required
• Bi-lingual, English and Spanish
• 2-3 years of experience in a professional legal environment
• Ability to understand client inquiries and provide effective responses
• Experience in using Microsoft Office products and applications
• Understands the importance of delivering added value to clients
• Team player who can keep a positive attitude, motivate peers, and build relationship
• Ability to maintain confidentiality and security of any client information
• Displays a pleasant and cheerful disposition at all times
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time

Competencies:

Cllient first mentality

Demonstrates accuracy and attention to detail

Detail orientated with the ability to multitask and work in a fast-paced high energy environment where priorities are constantly changing

Solid decision-making skills within the scope of the position

Ability to meet deadlines and work under pressure

Good verbal and written communication skills

Ability to use technology

Prioritizing, flexibility, adaptability

The Compensation range for this role is 25.00 to 30.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

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Opensity is an Equal Opportunity Employer.


We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.


Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.


Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.