General Manager

General ManagerThe General Manager will oversee all studio functions from sales to instructors. They will lead all sales efforts; drive membership growth and endeavor to prevent member attrition. The General Manager will hire, train and manage Sales Associates within their studio. The General Manager will utilize discretion and independent judgment in managing the studio and directing the work of employees.Requirements:2+ years of retail/service sales or fitness sales experience.Confident in generating personal sales and training Sales Associates in salesAbility to manage and drive 4 revenue streams: memberships, retail, private training, and teacher trainingMust be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via emailAbility to excel in a fast changing, diverse environment.Ability to recognize areas of improvement and make changes using good judgement.An affinity and passion for fitness.Solid writing and grammar skills.Highly organized, proficient in data management, ability to prioritize and meet deadlines.Professional, punctual, reliable and neat.Strong attention to detail and accuracy.Trustworthy and ability to handle confidential information.Ability to work harmoniously with co-workers, clients and the general public.Proficiency with computers and Studio software.Responsibilities:Lead generation including Grass Roots Marketing and NetworkingImplement sales process to schedule prospects into Intro classesMembership salesManage staff scheduleEnsure that studio retail/products are stocked with accurate inventory countsTrain and Supervise Sales AssociatesHire/Manage instructors at the studioProficiency in ClubReady, to include revenue reports, attendance reports, etc.Review instructor evaluations and assist in mentorship/disciplinary action as neededIndependently make decisions related to high level customer serviceCollect out-standing duesMaintain cleanliness and organization of the Pilates StudioEnforce Club Pilates policies and proceduresEnsure all forms, administrative supplies, and studio literature is stocked and visibleSchedule and participate in networking/community events and studio promotionsStrategically manage marketing campaigns to generate leads for the studioBenefits and Perks:$65,000-70,000 based on experience & performance.Monthly performance bonus opportunitiesHealth Benefits401KPaid Time OffFree Pilates classesUnlimited growth potential within the company