Senior Workday Analyst

Senior Workday Analyst

Alvarez & Marsal (A&M) is a global consulting firm with entrepreneurial, action and results-oriented professionals. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

As Senior Workday Analyst, you'll drive the optimization and evolution of Workday across a global, multi-module enterprise system serving thousands of A&M employees and contractors worldwide. This role combines hands-on technical expertise with strategic influence—you'll lead the design and deployment of new functionality, mentor junior analysts, champion best practices, and partner across HR, Payroll, Finance, IT, and Recruiting to shape how the organization manages talent, compensation, and time.

What makes this role distinct: Unlike many organizations, A&M invests in cross-functional Workday expertise. You'll have deep exposure across HCM, Recruiting, Talent & Performance, Payroll, Benefits, Time Tracking and Absence—each offering a different lens on how enterprise HR systems drive business value.

How you will contribute:

Requirements Gathering, Design & Deployment

• Lead requirements gathering for new functionality and modules; translate business needs into detailed technical specifications and system design

• Build, configure, and test new solutions in sandboxes; manage end-to-end deployment cycles

• Drive change management activities to ensure smooth user adoption of new processes and technology

• Partner with Workday implementation consultants and internal stakeholders to scope enhancements and validate solutions

End-User Support & Problem Resolution

• Manage assigned production support cases and defect tickets; troubleshoot complex issues to root cause

• Provide responsive, consultative support to end users; balance rapid resolution with long-term system stability

• Document issues, resolutions, and lessons learned to build institutional knowledge and reduce repeat incidents

Cross-Functional Collaboration & Advisory

• Collaborate with HR, Recruiting, Benefits, Payroll, Finance, and IT teams on enhancements, integration requests, and process improvements

• Synthesize input from multiple stakeholders; recommend solutions that optimize system usability and business outcomes

• Educate business partners on Workday capabilities and limitations; advise on process design best practices

Continuous Learning & System Mastery

• Lead bi-annual Workday workstream release planning: review release notes, assess new functionality, make deployment recommendations

• Conduct regression and new functionality testing; educate end users on upcoming changes

• Maintain expertise in Workday tools and frameworks (reporting, calculated fields, integrations, security)

• Participate actively in Workday Community forums, webinars, and training to stay current on industry trends and best practices

Visibility & Communication

• Provide clear, regular status updates on in-progress projects and deliverables

• Escalate risks and dependencies proactively; manage competing priorities with a focus on business impact

Qualifications

• Minimum 4 years of Workday functional configuration and support experience

• Expert-level Workday knowledge across HCM and at least one additional module (Payroll, Talent, Recruiting, or Benefits preferred)

• Proficiency with Workday Reporting (standard and advanced), Dashboards and Calculated Fields

• Strong working knowledge of Workday security roles, access controls, and data governance

• Advanced Microsoft Excel (data analysis, pivot tables, complex formulas)

• Solid understanding of core HR processes and workflows (hiring, onboarding, terminations, benefits, payroll, time tracking)

• Prior HR, Payroll, or Finance experience, or demonstrated knowledge of HR processes and business implications

• Ability to translate business requirements into system requirements

• Understanding of how system design choices impact end users and business outcomes

• Root cause analysis capability; ability to look beyond surface symptoms

• Excellent interpersonal skills; ability to build trusted partnerships across functions

• Clear, professional written and verbal communication; ability to explain technical concepts to non-technical audiences

• Demonstrated ability to gather requirements from diverse stakeholders and synthesize into actionable insights

• Strong customer service orientation; commitment to exceeding expectations

• Proven track record of setting realistic delivery commitments and consistently meeting them

• Ability to manage multiple, competing priorities; flexibility to adjust quickly to shifting business needs

• Strong time management and organizational skills; ability to deliver under deadline pressure

• Self-motivated; able to work both independently and collaboratively within a global team environment

• Demonstrated ability to quickly learn new systems, tools, and processes through instruction and self-study

• Bachelor's degree in Human Resources, HRIS, Business Administration, IT/IS, or related field

• Workday Certification(s) a plus

• Experience supporting a large, global Workday environment

Your journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.

We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings’ fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M’s benefits programs.

The salary range is $120,000 - $140,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.