Admissions Coordinator
Promenade at University Place
Job Description
Job Description
Admissions Coordinator
Job Title: Admissions Coordinator
Job Location: Albany, New York
Organization Name: Promenade at University Place
About the Role:
At Promenade at University Place , we strive to provide a warm, welcoming, and supportive environment for our residents, and we're seeking a dedicated Admissions Coordinator to join our team. As an Admissions Coordinator, you will play a critical role in facilitating the admissions process, ensuring compliance with regulatory guidelines, and providing exceptional customer service to prospective residents and their families.
Responsibilities:
Coordinate the full admissions process, including pre-admissions, intake, and discharge procedures, ensuring compliance with all relevant guidelines
Conduct tours to showcase the adult care facility's benefits
Update the CRM system to ensure that leads are properly classified
Understand and explain Medicaid eligibility requirements for NYS ALP
Prepare admission packets, collect necessary documentation, and coordinate with medical and nursing staff to confirm appropriate resident placement
Serve as the primary point of contact for prospective residents and their families, addressing questions and concerns, building rapport, and providing updates throughout the process
Maintain accurate records, manage scheduling, and ensure staffing coverage meets admission standards
Work closely with healthcare professionals to ensure residents receive appropriate care and services
Ensure the facility adheres to all regulatory requirements, including resident rights and safety protocols
Perform additional duties as assigned
Working at Promenade at University Place:
At The Promenade at University Place , we believe that THE WARMTH OF FAMILY - THE VIBRANCY OF COMMUNITY - THE LOVE OF HOME is more than just a motto - it's a way of life. Our commitment to providing a warm, welcoming, and supportive environment for our residents is at the heart of everything we do. If you share our passion for delivering exceptional care and services, and are dedicated to making a difference in the lives of others, we'd love to hear from you.
Please submit your resume today, and join our team in providing exceptional care and services to our residents.
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