Senior SAP Solution Architect

Role Description

The Senior SAP Solution Architect (Senior Technologist) will provide hands-on support across Finance, Procurement, Inventory, Warehouse Management, Funds Management, and related business processes. Responsibilities include coordinating and facilitating activities among IT, internal departments and divisions, and vendors to support the integration of Citywide technology systems. The position will also serve as a resource to internal departments in the planning, development, and management of enterprise systems and workplace automation. This Senior Technologist role may supervise lower-level IT staff.

• Bridge organizational silos by designing and implementing integrated solutions across SAP FI/CO, MM, and PM modules.
• Optimize business processes by analyzing complex business requirements and translating them into SAP Functional Specification Designs (FSDs).
• Provide techno-functional leadership by delivering expert guidance on cross-functional business processes (e.g., Order-to-Cash and/or Procure-to-Pay).
• Collaborate with IT and business teams to ensure seamless integration and end-to-end process alignment across SAP modules.
• Resolve high-priority, cross-module issues and implement improvements to enhance system performance and reliability.
• Support S/4HANA migration initiatives and help stabilize the post-migration S/4HANA environment.
• Troubleshoot and debug SAP processes, related business applications, and system interfaces.
• Manage complex IT projects involving enterprise applications, including planning, coordination, and delivery.
• Develop end-user training materials and support the development of test scripts and test execution activities.
• Participate in on-call support, including availability for 24/7 weekend and holiday work when required.

Qualifications

• Extensive, progressively responsible experience in programming, business process requirements analysis, data processing, systems analysis, and IT project management.
• Excellent written and verbal communication skills.
• Strong understanding of how Finance, Procurement, Inventory/Warehouse, and other business functions integrate with one another.
• Ability to analyze complex business issues, troubleshoot SAP processes, develop functional specifications, and coordinate testing and implementation activities.
• Strong collaboration, documentation, and training skills.

Requirements

• Bachelor’s Degree in Information Technology or a related field; and, five years of progressively responsible, professional Information Technology experience; or, an equivalent combination of education and experience sufficient to successfully perform a particular subset of the essential duties of the job.
• Valid California Driver’s License; One or more certifications related to specific technical discipline may be required depending on area of assignment.

Benefits

• Option of a 9/80 work schedule with every other Friday off.
• Tuition reimbursement, leadership training, and career growth opportunities.
• Potential enrollment for dependents in the Palo Alto Unified School District (pilot program, subject to change).
• $10,000 in childcare subsidies (pilot program, subject to change).
• Incentives for walking, biking and taking transit to work. The City of Palo Alto participates in the Clipper Bay Pass program (Employee Cost: $5 per month).
• Defined-Benefit Retirement Plan with competitive pension benefits.