Medical Office Assistant

Medical Office Assistant

The Medical Office Assistant facilitates excellent patient care by supporting and collaborating with clinic team.

Desired/Required Qualifications:

• Education: Required High School Diploma or equivalent
• Required to successfully complete orientation program
• Specific skills & abilities: Preferred one year experience in an outpatient physician practice or healthcare setting

Primary Duties and Responsibilities:

• Learns and performs Front Office positions as deemed necessary by management. These may include Scheduling Coordinator, Registration Specialist, Medical Records Clerk, Patient Care Technician, New Patient Referral Specialist, Operator, and Prior Authorization Specialist.
• Performs routine administrative and patient care duties throughout the clinic to assist nursing, providers, and other care team members.
• Assume day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
• Completes administrative responsibilities such as scheduling, registering patients, and order entry.
• Welcomes and communicates with patients and visitors in a caring and respectful manner. Collaborates with other care team members and anticipates their needs to ensure coordinated patient care.
• Assists with ongoing quality improvement to provide efficient, cost-effective care.
• Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.
• May be pulled to work at other CHC sites based on clinic and patient needs.
• All other duties as assigned.