Dietary Team Lead

Job Description

Job Description

Why Kendal?

At Kendal at Lexington, we believe food is more than nourishment. It is connection, comfort, and care. As a Dietary Team Lead, you will play an essential leadership role in creating exceptional dining experiences for our residents while supporting and mentoring team members across our community.

Our community is guided by the Quaker values of equality, peace, simplicity, integrity, and community. These values shape how we care for our residents and support one another. As a member of our Culinary Services leadership team, you will help foster a culture of collaboration, accountability, and compassion while ensuring that every resident receives outstanding service.

What You Will Do

• Lead and support Dietary Aide staff to ensure smooth daily operations and exceptional service quality.
• Oversee front-of-house operations in Borden, Webster, and Anderson when serving as the Culinary Manager on Duty.
• Train and mentor new team members, including instruction on the Cubigo system and organizational procedures.
• Conduct audits, provide feedback, and guide staff through performance improvements.
• Ensure dining areas meet sanitation, infection control, and safety standards.
• Foster a positive and inclusive team environment while holding staff accountable to organizational expectations.
• Build and maintain positive relationships with residents, staff, and administration through active engagement in all dining areas.
• Complete daily closing paperwork and ensure all checklists and responsibilities are fulfilled.
• Address resident concerns promptly, professionally, and with compassion.
• Promote an environment that protects the health, well-being, and rights of residents and staff.
• Participate in required training, including in-service education and Relias courses.
• Uphold Kendal at Lexington's Code of Conduct and Corporate Compliance Program.

What You Bring

• High school diploma or equivalent preferred.
• Previous food service experience preferred, with leadership experience considered a plus.
• Strong communication and interpersonal skills.
• Ability to train, motivate, and support team members in a fast-paced environment.
• Detail-oriented with strong organizational and problem-solving abilities.
• Dependability, flexibility, and a willingness to work a varied schedule.
• A positive attitude and commitment to exceptional customer service.
• Ability to communicate effectively and respectfully with residents, families, and coworkers.

Physical Requirements

• Ability to stand and walk for approximately 90% of the workday.
• Frequent stooping, bending, stretching, and working in confined spaces.
• Ability to lift, carry, push, and hold up to 60 pounds.
• Ability to work in environments with varying temperatures, including exposure to ovens and freezers.
• May be exposed to industrial cleaning chemicals, odors, and communicable diseases.

Benefits

• Health, dental, vision, and supplemental insurance plans
• Paid time off, paid holidays, and two floating holidays
• Flexible scheduling
• 403(b) retirement plan with employer contributions
• Employee referral bonus
• Staff recognition fund
• Free access to onsite wellness facilities, including a fitness center and indoor pool
• Tuition reimbursement
• Opportunities for growth and development
• A supportive workplace rooted in respect, collaboration, and shared values