Product Manager
Insight Global
The High Speed Internet Product Manager contributes to success by strategizing, defining, delivering, and maintaining medium-sized products and enhancements. This role focuses on improving customer experience, driving enterprise growth, increasing revenue, reducing churn, and scaling the Broadband business. The Product Manager partners cross-functionally with Marketing, Commercial, UX,
Engineering, and other stakeholders to uncover opportunities, advocate for customer needs, and deliver impactful solutions. They are ultimately accountable for their area of ownership including customer research, soliciting and generating product requirements, creating the product roadmap, mapping out and communicating the customer experience, planning and driving delivery across all involved stakeholders from end-to-end, proactively
identifying and mitigating risks, facilitating team meetings, monitoring and communicating delivery status, and more.
Required Skills & Experience o Bachelor's degree in Computer Science, Engineering, IT or equivalent experience. Advanced degree preferred.
o 4 years Product Management, or Project/Program Management experience delivering medium business/technology initiatives.
o Communicate with Leadership, while employing a high degree of collaboration and influence.
o Strong ability to identify/analyze/ synthesize product use data.
o Strong requirements elicitation, and the ability to write concisely and clearly for different audiences.
o Experience with successful collaboration and facilitation across diverse audiences.
o Strong attention to detail. Ability to consider, think, and communicate at all levels.
o Strategic and creative ideation and problem solving.
o Solid understanding of customer experience.
Nice to Have Skills & Experience o Product Owner Certification (CSPO) or Agile Certified Practitioner (PMI-ACP) Preferred
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$125.9k - $231.1k
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