Lot Operations Specialist II (Manheim)

Lot Operations Specialist II

Company: Cox Automotive - USA

Job Family Group: Vehicle Operations

Management Level: Individual Contributor

Flexible Work Option: No remote option; must work at a specified Cox location

Travel %: No

Work Shift: Day

Compensation: Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Position Summary: The Vehicle Personal Data Removal Technician is responsible for identifying, removing, and verifying the deletion of personal and sensitive data stored in vehicles prior to resale, return, auction, fleet reassignment, or disposal. This role ensures compliance with company policies, customer privacy requirements, and data protection standards.

Key Responsibilities

• Inspect vehicle infotainment, navigation, telematics, and connected systems for stored personal information.
• Perform factory resets and data-clearing procedures on vehicle electronic systems.
• Remove saved contacts, call logs, text messages, navigation history, garage door codes, Wi-Fi connections, and paired mobile devices.
• Verify that all personal data has been successfully deleted.
• Document completed data-removal activities and maintain accurate records.
• Follow manufacturer-specific procedures and company guidelines for data sanitization.
• Report system issues, failed resets, or data-retention concerns to management.
• Ensure vehicles are processed efficiently while maintaining confidentiality and security standards.
• Support audits and quality-control inspections related to data privacy compliance.

Required Qualifications

• High School Diploma/GED and 3 years' experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
• OR 5 years' experience in a related field.
• "Safe drivers needed; valid driver's license required."
• Basic knowledge of vehicle infotainment and electronic systems.
• Ability to follow detailed procedures and technical instructions.
• Strong attention to detail and accuracy.
• Basic computer and documentation skills.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Experience in automotive service, fleet management, vehicle inspections, or data privacy operations.
• Understanding of data privacy and information security best practices.

Key Skills

• Attention to detail
• Data privacy awareness
• Problem-solving
• Time management
• Technical aptitude
• Record keeping and documentation

Work Environment

• Vehicle lots, dealerships, fleet facilities, auction sites, or inspection centers.
• Frequent entry into and operation of vehicles.
• May require standing, walking, and working outdoors in varying weather conditions.

Drug Testing: To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us: Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells or simply uses cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.