ED Support Tech

Job ID: 26018383Company: Baylor Scott & White HealthLocation: Frisco, Texas, United StatesJob Type: Full TimeHire Type: ProfessionalJob Level: Individual ContributorFLSA Status: Non-exemptShift: Day JobCategory: Patient & Clinical SupportIndustry: HealthcarePosted Date: 2026-09-30BSW PGA Parkway- FriscoUnit: Emergency DepartmentShift: DaySchedule: Full Time About UsHere at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.Our Core Values are:We serve faithfully by doing what's right with a joyful heart.We never settle by constantly striving for better.We are in it together by supporting one another and those we serve.We make an impact by taking initiative and delivering exceptional experience.BenefitsOur benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:Immediate eligibility for health and welfare benefits401(k) savings plan with dollar-for-dollar match up to 5%Tuition ReimbursementPTO accrual beginning Day 1Note: Benefits may vary based upon position type and/or level.Job SummaryThe Emergency Department (ED) Technician, supervised by Nursing Staff, helps provide emergency care. Performs duties and direct technical care needing knowledge of basic patient care standards and medical technology.Essential Functions of the RoleHelps in patient care duties. Collects data like vital signs, weight, pulse oximetry, pain scale, visual acuity, and nutritional intake. Documents on appropriate forms.Recognizes and reports abnormal data or findings promptly. Implements Physician, Provider, and Nursing orders responsibly. Documents interventions according to Hospital protocol.Provides direct technical care. Helps with mobility, toileting, feeding and other personal care needs.Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for Laboratory review.Helps or transports patients to and from the department.Helps in patient education. Consoles patients and family members and responds to their concerns.Performs clinical coordination activities.Communicates effectively with Nurses, Physicians, and other healthcare team members to gather and exchange information related to patient care.Key Success FactorsKnowledge and expertise of nursing and patient care standards and procedures.Relational skills required to interact effectively with patients and staff.Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times.Must be able to read, write and follow instructions and flow chart protocols.Must be able to communicate thoughts clearly; both through speech and in writing.General computer skills include using software applications, data entry, information security, electronic medical documentation, handheld scanning, and email.Corpsman Certificate preferred.Emergency Medical Technician (EMT) preferred.Belonging StatementWe believe that all people should feel welcomed, valued and supported.QUALIFICATIONSEDUCATION - H.S. Diploma/GED EquivalentEXPERIENCE - 1 Year of ExperienceCERTIFICATION/LICENSE/REGISTRATION - Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.Skillsbasic life supportphlebotomyvital signs measurementpatient transportspecimen collectionelectronic medical documentationinfection controlpatient educationclinical coordinationpatient mobility assistancepatient toileting assistancepatient feeding assistancepatient data entrypatient documentationteam communicationpatient safetypatient observationpatient identificationpatient response managementpatient confidentialitypatient monitoring