Test Manager

Job Summary In this role, you will provide optimum test solutions and strategies through the effective management of people, systems, procedures, and equipment. Drive innovation and continuous improvement within Test Engineering by harnessing new technologies in the areas of systems, equipment, and processes. Provide exceptional support to customers, team members, and shareholders. Must have a HW and electronics testing background! Leadership and Management Responsibilities Recruit, interview and hire Assistant Test Engineering Managers. Communicate criteria to recruiters for Test Engineer and Test Management position candidates. Coach Test Engineering Managers in the interviewing/hiring process. Monitor team member turnover; identify key factors that can be improved; make improvements. Identify individual and team strengths and development needs on an ongoing basis. Create and/or validate training curriculum in area of responsibility. Coach and mentor Test Engineering staff to deliver excellence to every internal and external customer. Create and manage succession plans for Test Engineering and Test Management functions. Establish clear measurable goals and objectives by which to determine individual and team results (operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals). Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member’s contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback. Express pride in staff and encourage them to feel good about their accomplishments. Perform team member evaluations professionally and on time. Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. Coordinate activities of large teams and keep them focused in times of crises. Ensure recognition and rewards are managed fairly and consistently in area of responsibility. Provide communication forum for the exchange of ideas and information with the department. Organize verbal and written ideas clearly and use an appropriate business style. Ask questions; encourage input from team members. Assess communication style of individual team members and adapt own communication style accordingly. Functional Management Responsibilities Know and understand the campus strategic directions. Define, develop and implement Test Engineering strategies which contribute to the campus strategic directions. Develop an understanding of the Workcell business strategy as it pertains to Test Engineering. Provide regular updates to BUM, WCM, and Operations Manager on the execution of the strategy. Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems). Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value. Provide feedback to peers (BUMs, WCMs, Functional Managers (FMs) on cost and cost trends. Prepare timely forecasts for the department. Compare forward forecast results to historical actual results for trend assessment and analysis. Technical Management Responsibilities Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems). Drive continuous improvement through trend reporting analysis and metrics management. Assess the adequacy of data gathering methods utilized by the Workcells. Assure that procedures and work instructions are efficient and not redundant. Offer new ideas and suggestions for improvement. Identify and implement new practices and processes. Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority. Lead by example. Rehabilitate troubled Workcells or to help during product launch. Foster a “back to basics” mentality during these times. Establish new measurement systems if/where possible. Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization. Ensure 100% adherence to all company policies and procedures (Health and Safety, Quality). Ensure all sensitive and confidential information is handled appropriately. Evaluate customer test strategies and recommend appropriate test solutions to support customer requests. Drive the development of specialized test equipment and software. Manage the procurement of test equipment. Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. Comply and follow all procedures within the company security policy. May perform other duties and responsibilities as assigned. Education & Experience Requirements Bachelor’s degree in Electrical Engineering or related discipline preferred Minimum of 8 years work‑related experience in a HW test or electrical engineering role with a minimum of 5 years management experience required. Or a combination of education, experience and/or training. Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e‑mail skills required. Electronics manufacturing and HW testing background highly desired Ability to understand schematics. Contribute to development of DOE’s and data gathering to resolve ongoing failure trends. Ability to understand test scripts and make modifications as needed. Ability to solve random failures by interrogation of test logs/software/physical measurement/visual identification, define implement and perform tester PM. Project management and budgeting experience. Benefits With Jabil Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities Equal Opportunity Statement Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e‑mail to View email address on click.appcast.io or calling View phone number on click.appcast.io with the nature of your request and contact information. Please do not direct any other general employment related questions to this e‑mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #J-18808-Ljbffr