Catering Lead

About the Position Catering Lead – Panera Bread As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle‑free hosting with craveable food delivered promptly and accurately. Benefits Competitive pay & eligible for team tips Free on‑shift meals & unlimited fountain beverages Flexible & reliable scheduling Paid vacation, sick time, and holidays for full‑time team members Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! Responsibilities Manage and produce catering orders for our guests. Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied. Assist with delivering orders to guests’ events. Strictly adhere to health and food safety standards. Maintain Panera’s exceptional standards for craveable food quality. Build excitement and interest in Panera’s products and services. Market Panera Catering to local area businesses, schools and events. Assist and support your Managers and Team Members as needed. Help build our Culture of warmth, belonging, growth, and trust. Qualifications Minimum age: 18 years of age. Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law). Enjoy people and have effective communication skills. A self‑starter who can meet goals with limited supervision. Excellent organizational and time‑management skills. Must have your own vehicle that you can use for delivering orders and an acceptable driving record. Flexible hours, including nights and weekends, in a fast‑paced environment with shifting priorities. Ability to lift, carry, push, or pull objects 25-50 pounds. Capability to stand and walk for up to 3 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! Equal Opportunity Employer Panera Bread is an Equal Opportunity Employer: Disabled/Veterans. Location 601848 Wilson, NC - Raleigh Road Parkway #J-18808-Ljbffr Panera LLC