Part-Time Shift Leader

Team Leader Chick-fil-A PTC Midtown A Leadership Role With a Real Path Forward A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow and this is where we identify who's ready for the next level of leadership at PTC Midtown. Position Type: Part-Time and Full-Time Why Lead at PTC Midtown: Free online degree through our partnership with Point University earn a degree without taking on debt, while you work 401(k) opportunities for team members 21+ after one year with us long-term investment in your future, not just a paycheck Intentional growth and development toward Director-level leadership, with hands-on coaching from an experienced Operator and Restaurant Leaders Scholarship opportunities Competitive pay [insert range] Flexible scheduling, and closed on Sundays A fun work environment where you can positively influence others Team Leader Responsibilities: Leadership & Operations Lead shifts, open and/or close, and act as key holder Assist in training new hires, set the tone for a shift, and act as a role model for the team Keep team members accountable to Operational Excellence and our Recipe for Service Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant Count drawers and finalize the day Guest Experience Offer immediate and respectful response to Guests' needs Be a friendly, encouraging team player Communicate clearly, both written and spoken Qualifications and Requirements: Leadership Qualifications Strong people skills with a genuine desire to serve and develop Team Members Ability to manage Team Member behavioral and performance issues Ability to work in a team environment with shared ownership and responsibility Strong commitment to superior customer service Ability to work in a fast-paced environment Reliable transportation Prior experience as a shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is not required but is preferred Recipe for Service (Hospitality Standards) Smile Create and maintain eye contact Speak enthusiastically Make emotional connections with Guests Schedule & Compensation (fill in before posting): Pay range: $14-16 Typical schedule: [e.g., 34 shifts/week, evenings and weekends] Night shifts - 4 pm - 11 pm Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Work schedule: Weekend availability Benefits: Flexible schedule 401(k) 401(k) matching Referral program